Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $14.00
Work Schedule
Standard Hours
Day Shifts
Fixed Shifts
Benefits
comprehensive medical
Dental
Vision
Life insurance
Disability insurance
401k plan
Paid Time Off
Job Description
Texas Children’s Hospital Medical Center is a renowned healthcare institution dedicated to providing world-class medical care to infants, children, teens, and young adults. Located in the vibrant city of Houston, Texas, it stands as one of the leading pediatric hospitals in the United States, attracting top talent and specialists committed to improving the health and well-being of children across the region and beyond. The hospital prides itself on fostering a collaborative, supportive work environment while delivering compassionate, family-centered care. As part of its operational team, Texas Children’s Hospital emphasizes safety, efficiency, and superior customer service to enhance the overall experience for patients, their families, and visitors alike. The role of Valet Attendant is a crucial part of the hospital’s operations, ensuring smooth and safe parking services while upholding the hospital’s high standards of customer satisfaction and brand representation.
The Valet Attendant position at Texas Children’s Hospital Medical Center is a full-time opportunity that offers a competitive hourly wage of $14.00. Scheduled shifts are primarily Monday through Friday with multiple start times, providing some flexibility within the standard weekday working hours. Reporting to the Assistant Manager, the valet attendant will play an important role in ensuring the safe and efficient parking of guest vehicles. This position requires a blend of excellent customer service skills, physical stamina, and responsible vehicle handling to meet the dynamic demands of a busy hospital environment.
Key duties involve managing the valet process from beginning to end, including retrieving keys, parking vehicles, issuing tickets, and coordinating vehicle retrieval for guests promptly. The attendant acts as a courteous brand ambassador, engaging with visitors to create welcoming interpersonal experiences, assisting with vehicle loading and unloading, and providing helpful information and directions as needed. Safety is paramount; attendants must follow all vehicle safety protocols and state and local regulations to protect guests, their property, and hospital property alike.
This position also encompasses financial responsibilities such as collecting parking fees and ensuring accurate reconciliation of revenue at the end of shifts. The ideal candidate will demonstrate excellent communication abilities, a friendly demeanor, and the ability to think quickly while maintaining professionalism in a fast-paced setting. Experience with manual transmission vehicles is required, along with a valid driver’s license and a clean driving record. Prior experience in a valet or customer service role is preferred but not mandatory.
By joining Texas Children’s Hospital Medical Center as a Valet Attendant, employees become part of a respected healthcare organization dedicated to making a positive impact in the community. The hospital offers comprehensive benefits including medical, dental, and vision insurance, life and disability insurance, a 401K plan with employer matching and immediate vesting, and generous paid time off. Working within this esteemed institution provides the opportunity for growth, skill development, and contributing to a mission that truly matters.
The Valet Attendant position at Texas Children’s Hospital Medical Center is a full-time opportunity that offers a competitive hourly wage of $14.00. Scheduled shifts are primarily Monday through Friday with multiple start times, providing some flexibility within the standard weekday working hours. Reporting to the Assistant Manager, the valet attendant will play an important role in ensuring the safe and efficient parking of guest vehicles. This position requires a blend of excellent customer service skills, physical stamina, and responsible vehicle handling to meet the dynamic demands of a busy hospital environment.
Key duties involve managing the valet process from beginning to end, including retrieving keys, parking vehicles, issuing tickets, and coordinating vehicle retrieval for guests promptly. The attendant acts as a courteous brand ambassador, engaging with visitors to create welcoming interpersonal experiences, assisting with vehicle loading and unloading, and providing helpful information and directions as needed. Safety is paramount; attendants must follow all vehicle safety protocols and state and local regulations to protect guests, their property, and hospital property alike.
This position also encompasses financial responsibilities such as collecting parking fees and ensuring accurate reconciliation of revenue at the end of shifts. The ideal candidate will demonstrate excellent communication abilities, a friendly demeanor, and the ability to think quickly while maintaining professionalism in a fast-paced setting. Experience with manual transmission vehicles is required, along with a valid driver’s license and a clean driving record. Prior experience in a valet or customer service role is preferred but not mandatory.
By joining Texas Children’s Hospital Medical Center as a Valet Attendant, employees become part of a respected healthcare organization dedicated to making a positive impact in the community. The hospital offers comprehensive benefits including medical, dental, and vision insurance, life and disability insurance, a 401K plan with employer matching and immediate vesting, and generous paid time off. Working within this esteemed institution provides the opportunity for growth, skill development, and contributing to a mission that truly matters.
Job Requirements
- at least 18 years of age
- valid driver’s license
- ability to operate manual transmission vehicles
- acceptable driving record and motor vehicle report
- ability to learn quickly and use sound decision making to thrive in fast-paced environments
- ability to operate guest vehicles requiring normal coordination including eye-hand, hand-foot
- ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
Job Qualifications
- at least 18 years of age
- valid driver’s license
- ability to operate manual transmission vehicles
- excellent customer service and communication skills
- ability to verbally communicate with guests
- acceptable driving record and motor vehicle report
- ability to learn quickly and use sound decision making to thrive in fast-paced environments
- ability to operate guest vehicles requiring normal coordination including eye-hand, hand-foot
- ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
- previous valet experience preferred
Job Duties
- mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information
- foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added
- act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles
- deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership
- pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue
- meet and greet all guests upon arrival
- open guest vehicle doors, assist with unloading vehicle when necessary
- retrieve keys from guest
- issue ticket to guest, or enter customer information using electronic device
- park guest car in appropriate space
- ensure safe and appropriate operation of guest vehicles
- inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle
- quickly retrieve vehicles for waiting guests
- assist guests with loading luggage or personal items when necessary
- provide excellent customer service to guests
- respond to guest inquiries in a courteous manner
- give directions to nearest highway, destination, etc.
- direct traffic, position barricades, and arrange for towing service when necessary
- immediately report any incidents or claims to Operations Manager or Shift Lead
- request and collect relevant fees for use of service
- assist in reconciling end of shift revenue against the ticket distribution, when necessary
- communicate professionally at all times with guests, client, and teammates
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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