Job Overview
Compensation
Type:
Salary
Rate:
Exact $43,200.00
Benefits
Up to $900 retention program pay
competitive hourly wage
Opportunity for career growth within Valencia Hotel Group
employee recognition programs
Supportive and inclusive work environment
Training and development opportunities
uniform provided
Job Description
Texican Court is a distinguished hotel located in Irving, Texas, known for its unique charm and commitment to exceptional service. As a proud member of the Valencia Hotel Group, which comprises a collection of hotels designed to meet the needs of today’s passionate traveler, Texican Court combines modern design with classic character to create a welcoming and memorable experience for every guest. The hotel stands out as a pillar of its community, providing not only accommodation but also a warm, inviting atmosphere that reflects the vibrant culture of Irving. With a focus on outstanding customer service, the hotel is dedicated... Show More
Job Requirements
- Valid Texas driver’s license
- Clear driving record for the previous 36 months
- Physically capable of handling the weight of guest luggage
- Ability to read, write and speak English
- Excellent verbal communication skills
- Positive attitude and ability to remain calm under pressure
- Ability to work flexible hours and schedule changes
- Ability to interact positively with guests and team members
Job Qualifications
- Must have valid Texas driver’s license and a clear driving record for the previous 36 months
- Ability to read, write and speak English
- Knowledge of foreign language a plus
- Must be physically capable of handling the weight of guest luggage
- Excellent verbal communication skills
- Aptitude for guest service
- Ability to work with constant schedule changes
- Ability to interact with guests and associates
- Visual observation skills
- Must have a cheerful, positive attitude
- Work well with others and be able to remain calm
- Familiarity with the property and the San Jose area is helpful
Job Duties
- Parks and controls the flow of cars through the hotel
- Acknowledge every car that drives through the hotel
- Open all doors for guests
- Greet arriving and departing guests
- Follow all procedures for parking a vehicle in hotel valet lot
- Assess vehicle for damage and contents upon parking
- Accurately fill out valet parking ticket
- Maintain a key log and organized key storage system
- Assist guests with directions and information of the hotel and surrounding areas
- Direct guests to daily functions within hotel
- Continuously maintain safety and proper care of guest vehicles
- Maintain accurate financial record of day park revenue on a daily basis
- Complete errands as requested by Valencia Services and other Hotel Valencia departments
- Interact with guests as needed to ensure optimum guest service
- Serve as alternate or additional bellman or doorman when required
- Escort incoming hotel guests to rooms
- Assist with transportation and handling of luggage
- Offer information pertaining to available services and facilities of hotel, points of interest, directions, and dining options
- Explain hotel amenities and features of room such as operation of radio, television, climate control, and how to place telephone calls
- Inspect guests room to ensure furnishings are in order and supplies are adequate upon guest escort
- Deliver packages, luggage, and other guest belongings
- Deliver fax messages, emails, laundry, and runs errands
- Call taxis for guests
- Maintain regular attendance in compliance with Hotel Valencia standards
- Maintain high standards of personal appearance, demeanor, and grooming including wearing the proper uniform while working
- Comply at all times with Hotel Valencia Standards and regulations to encourage safe and efficient hotel operations
- Perform other job-related duties as directed
Job Location
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