Valet Attendant - Swedish Med. Ctr. - PT (M-F) $14.42 - $18/HR + Tips
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $14.42 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading parking management company dedicated to providing exceptional parking and guest services across various locations. Known for its commitment to quality, safety, and customer satisfaction, Towne Park specializes in delivering seamless parking experiences through professional valet services, facility management, and convenient parking solutions. The company operates with a customer-centric approach, ensuring that every guest receives attentive and courteous service, making Towne Park a trusted partner in the hospitality and commercial parking industry. With a culture focused on employee development and innovation, Towne Park offers opportunities for career growth within a supportive work environment.
The Guest Service Associate role at Towne Park is a dynamic position focused on delivering outstanding hospitality to guests. This part-time role, with an hourly pay range between $14.42 and $18.00 plus tips, involves engaging with guests in a friendly and professional manner while managing critical parking operations safely and efficiently. Key responsibilities include greeting guests warmly, parking and retrieving their vehicles cautiously, assisting with luggage services, providing accurate information about parking rates and local amenities, and ensuring overall guest satisfaction. Working weekdays, Monday through Friday, this role is ideal for individuals who enjoy interacting with people, have good communication skills, and can multitask effectively in a fast-paced environment.
Towne Park values safety and customer experience equally; hence, the Guest Service Associate is expected to drive vehicles slowly and cautiously, maintain accurate records for each parked vehicle, issue claim checks, collect parking fees, and handle guest inquiries with professionalism. Beyond parking duties, the associate also partners with guests by assisting with directions, reservations, and any special requests, contributing to a welcoming and memorable visit. The role demands physical stamina to work outdoors in varying weather conditions and the ability to lift up to 100 pounds occasionally. Towne Park supports employees by offering benefits such as accident, critical illness, and hospital indemnity insurance, telemedicine, and a 401k retirement savings plan depending on eligibility criteria.
In summary, the Guest Service Associate position offers a rewarding opportunity to be a key part of Towne Park's mission to provide excellent guest experiences in the parking and hospitality sector. The role emphasizes hospitality skills, operational efficiency, and safety awareness, making it an excellent fit for candidates seeking a part-time position with competitive compensation and valuable benefits.
The Guest Service Associate role at Towne Park is a dynamic position focused on delivering outstanding hospitality to guests. This part-time role, with an hourly pay range between $14.42 and $18.00 plus tips, involves engaging with guests in a friendly and professional manner while managing critical parking operations safely and efficiently. Key responsibilities include greeting guests warmly, parking and retrieving their vehicles cautiously, assisting with luggage services, providing accurate information about parking rates and local amenities, and ensuring overall guest satisfaction. Working weekdays, Monday through Friday, this role is ideal for individuals who enjoy interacting with people, have good communication skills, and can multitask effectively in a fast-paced environment.
Towne Park values safety and customer experience equally; hence, the Guest Service Associate is expected to drive vehicles slowly and cautiously, maintain accurate records for each parked vehicle, issue claim checks, collect parking fees, and handle guest inquiries with professionalism. Beyond parking duties, the associate also partners with guests by assisting with directions, reservations, and any special requests, contributing to a welcoming and memorable visit. The role demands physical stamina to work outdoors in varying weather conditions and the ability to lift up to 100 pounds occasionally. Towne Park supports employees by offering benefits such as accident, critical illness, and hospital indemnity insurance, telemedicine, and a 401k retirement savings plan depending on eligibility criteria.
In summary, the Guest Service Associate position offers a rewarding opportunity to be a key part of Towne Park's mission to provide excellent guest experiences in the parking and hospitality sector. The role emphasizes hospitality skills, operational efficiency, and safety awareness, making it an excellent fit for candidates seeking a part-time position with competitive compensation and valuable benefits.
Job Requirements
- Must hold a valid driver license for the state or within commutable distance
- Ability to read and write standard English
- Ability to comprehend simple instructions
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
- Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- One month related experience and/or training or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, coworkers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms or amenities of the facility and main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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