
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.00 - $12.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Job Description
Parking Management Company (PMC) is a nationally recognized leader specializing in hospitality-focused parking services. With its headquarters in Nashville, Tennessee, PMC delivers an array of parking management solutions including valet and self-parking management, shuttle services, event parking, as well as porter and bell services. PMC's expertise stretches across diverse industries such as hotels, resorts, healthcare facilities, and event venues, where it acts as a seamless extension of the hospitality experience. Renowned for its guest-first mindset, PMC is dedicated to excellence and exceptional service, consistently offering professional, high-touch service to partners and guests alike. Due to this commitment, PMC has established itself as a trusted partner in the parking management industry known for its operational integrity and premium customer service.
The role of Hospitality Valet Attendant at PMC is an essential part of the valet parking operations division, designed to uphold the company's high standards of safety, professionalism, and guest satisfaction. This role provides an exciting opportunity for individuals interested in working in fast-paced, guest-facing environments such as luxury hotels, resorts, and large-scale events. The valet attendant is fundamental in delivering a welcoming and professional impression from the guests' arrival until their departure. They engage in safely and efficiently parking and retrieving guest vehicles while providing exceptional customer service infused with energy, confidence, and attentiveness to detail.
As part of the role, valet attendants contribute to managing the parking experience by conducting vehicle inspections for damage, organizing parking areas, and maintaining cleanliness and order in valet zones. They are responsible for managing traffic flow, addressing guest inquiries with professionalism, and adhering strictly to company policies and safety procedures. This requires a strong attention to detail, quick and clear communication skills, and the ability to work energetically and safely in various weather conditions and environments.
Valet attendants at PMC receive competitive compensation with the opportunity to earn an average between $13.00 and $20.00 per hour including tips, which are directly linked to service performance and customer interaction quality. The position offers both full-time and part-time schedules and requires physical stamina, dependability, and a uniformed, groomed appearance. Furthermore, PMC emphasizes career development by providing paid training, tuition assistance, and internal leadership programs, making the valet attendant role not just a job, but a stepping stone within the hospitality service industry.
Overall, this position uniquely blends physical activity, customer service, and operational responsibility in a role aimed at enhancing guest experiences. Being a valet attendant at PMC means delivering not just the act of parking a car but hosting with dignity, contributing to a positive workplace culture, and representing a brand dedicated to top-tier hospitality. PMC’s commitment to pay transparency, equal employment opportunity, and compliance with labor standards makes it an attractive employer for candidates seeking meaningful and stable employment within the hospitality and parking management sphere.
The role of Hospitality Valet Attendant at PMC is an essential part of the valet parking operations division, designed to uphold the company's high standards of safety, professionalism, and guest satisfaction. This role provides an exciting opportunity for individuals interested in working in fast-paced, guest-facing environments such as luxury hotels, resorts, and large-scale events. The valet attendant is fundamental in delivering a welcoming and professional impression from the guests' arrival until their departure. They engage in safely and efficiently parking and retrieving guest vehicles while providing exceptional customer service infused with energy, confidence, and attentiveness to detail.
As part of the role, valet attendants contribute to managing the parking experience by conducting vehicle inspections for damage, organizing parking areas, and maintaining cleanliness and order in valet zones. They are responsible for managing traffic flow, addressing guest inquiries with professionalism, and adhering strictly to company policies and safety procedures. This requires a strong attention to detail, quick and clear communication skills, and the ability to work energetically and safely in various weather conditions and environments.
Valet attendants at PMC receive competitive compensation with the opportunity to earn an average between $13.00 and $20.00 per hour including tips, which are directly linked to service performance and customer interaction quality. The position offers both full-time and part-time schedules and requires physical stamina, dependability, and a uniformed, groomed appearance. Furthermore, PMC emphasizes career development by providing paid training, tuition assistance, and internal leadership programs, making the valet attendant role not just a job, but a stepping stone within the hospitality service industry.
Overall, this position uniquely blends physical activity, customer service, and operational responsibility in a role aimed at enhancing guest experiences. Being a valet attendant at PMC means delivering not just the act of parking a car but hosting with dignity, contributing to a positive workplace culture, and representing a brand dedicated to top-tier hospitality. PMC’s commitment to pay transparency, equal employment opportunity, and compliance with labor standards makes it an attractive employer for candidates seeking meaningful and stable employment within the hospitality and parking management sphere.
Job Requirements
- High school diploma or GED
- valid driver’s license and reliable transportation
- acceptable motor vehicle record with no more than three moving violations within three years
- ability to pass and maintain a clean background check
- ability to work full-time or part-time schedules
- physically able to stand, walk, and lift up to 50 lbs
- adherence to uniform and grooming standards
- flexibility to work nights, weekends, and holidays
- strong customer service mindset
Job Qualifications
- High school diploma or general education degree (GED)
- customer service experience preferred
- customer service attitude and a willing, helpful demeanor is mandatory
- valid driver’s license
- reliable transportation
- acceptable motor vehicle record with no more than three moving violations within a three-year period
- ability to pass and maintain a clean background check
- professionalism in communication and appearance
- ability to work in fast-paced, active environments
- ability to stand, walk and lift up to 50 lbs
- flexibility to work nights, weekends, and holidays
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- follow all safety protocols to maintain personal and vehicle security
- maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips
- keep valet areas clean, organized, and presentable always
- handle challenging situations with professionalism, resolve problems promptly, ensure high-quality service
- maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
- perform other tasks as needed to support the company’s operational goals, attend required staff meetings and complete all assigned training modules on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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