
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $11.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Paid Time Off
Paid training
Tuition Assistance
Bonus opportunities
Military Friendly employer
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, with its headquarters located in Nashville, Tennessee. The company specializes in delivering valet and self-parking management, shuttle services, event parking, and porter/bell services across a variety of industries including luxury hotels, resorts, healthcare facilities, and event venues. PMC prides itself on upholding a guest-first mindset and serving as a seamless extension of the hospitality experience. With a widespread presence across the country, the company consistently strives to deliver impeccable, high-touch service that enhances the overall experience for both partners and guests alike. They emphasize safety, professionalism, and customer satisfaction in every aspect of their operations and promote a culture of excellence and respect in their work environment.
The role of Hospitality Valet Attendant at PMC centers on creating positive first impressions and memorable farewells for guests at luxury hotels, resorts, and events. As a Valet Attendant, the individual is more than just a parking attendant—they are an essential face of PMC’s hospitality service. The position involves safely and efficiently parking and retrieving vehicles while offering outstanding customer service through energy, confidence, and meticulous attention to detail. The role demands a polished professional appearance, excellent communication skills, and the physical stamina to work in fast-paced, outdoor environments. Valet Attendants play a pivotal role in shaping guests’ overall experience by ensuring their arrival and departure moments are smooth, welcoming, and safe.
PMC offers both full-time and part-time employment opportunities for this role, making it flexible based on the candidate's availability. Valet Attendants at PMC can expect competitive pay, with the potential to earn between $13.00 and $20.00+ per hour when combining base pay and tips. Pay rates may vary depending on the market and are influenced by service quality and customer interactions. This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), qualifying for overtime pay when work exceeds 40 hours per week.
The Valet Attendant’s key responsibilities include conducting thorough vehicle inspections, ensuring safety through adherence to proper procedures, maintaining a clean and organized valet area, and delivering exceptional guest service. The role requires teamwork, professionalism in handling challenging situations, and a dedication to upholding PMC’s standards for efficiency and safety. Valet Attendants also must manage tasks such as managing traffic flow, assisting guests with inquiries, and complying with company policies and regulations.
Candidates must hold a valid driver’s license with a clean motor vehicle record and be able to pass a background check. Physical stamina is necessary for extended periods of standing, walking, and lifting up to 50 pounds, often in diverse weather conditions. The position also requires punctuality, appropriate uniform adherence, and professional grooming. PMC supports its employees with a variety of benefits available upon eligibility, including medical, vision and dental insurance, 401(k) plans, supplemental insurance options, paid time off, paid training, tuition assistance, and more.
PMC promotes diversity and equal opportunity within its workforce, complying with all applicable laws regarding employment and compensation. The company also commits to providing reasonable accommodations under the Americans with Disabilities Act (ADA) to ensure all employees can succeed in their roles. By joining PMC as a Hospitality Valet Attendant, candidates become part of a respected, customer-focused team dedicated to delivering excellence in hospitality parking services across premier venues nationwide.
The role of Hospitality Valet Attendant at PMC centers on creating positive first impressions and memorable farewells for guests at luxury hotels, resorts, and events. As a Valet Attendant, the individual is more than just a parking attendant—they are an essential face of PMC’s hospitality service. The position involves safely and efficiently parking and retrieving vehicles while offering outstanding customer service through energy, confidence, and meticulous attention to detail. The role demands a polished professional appearance, excellent communication skills, and the physical stamina to work in fast-paced, outdoor environments. Valet Attendants play a pivotal role in shaping guests’ overall experience by ensuring their arrival and departure moments are smooth, welcoming, and safe.
PMC offers both full-time and part-time employment opportunities for this role, making it flexible based on the candidate's availability. Valet Attendants at PMC can expect competitive pay, with the potential to earn between $13.00 and $20.00+ per hour when combining base pay and tips. Pay rates may vary depending on the market and are influenced by service quality and customer interactions. This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), qualifying for overtime pay when work exceeds 40 hours per week.
The Valet Attendant’s key responsibilities include conducting thorough vehicle inspections, ensuring safety through adherence to proper procedures, maintaining a clean and organized valet area, and delivering exceptional guest service. The role requires teamwork, professionalism in handling challenging situations, and a dedication to upholding PMC’s standards for efficiency and safety. Valet Attendants also must manage tasks such as managing traffic flow, assisting guests with inquiries, and complying with company policies and regulations.
Candidates must hold a valid driver’s license with a clean motor vehicle record and be able to pass a background check. Physical stamina is necessary for extended periods of standing, walking, and lifting up to 50 pounds, often in diverse weather conditions. The position also requires punctuality, appropriate uniform adherence, and professional grooming. PMC supports its employees with a variety of benefits available upon eligibility, including medical, vision and dental insurance, 401(k) plans, supplemental insurance options, paid time off, paid training, tuition assistance, and more.
PMC promotes diversity and equal opportunity within its workforce, complying with all applicable laws regarding employment and compensation. The company also commits to providing reasonable accommodations under the Americans with Disabilities Act (ADA) to ensure all employees can succeed in their roles. By joining PMC as a Hospitality Valet Attendant, candidates become part of a respected, customer-focused team dedicated to delivering excellence in hospitality parking services across premier venues nationwide.
Job Requirements
- High school diploma or GED
- customer service experience preferred
- valid driver’s license
- acceptable motor vehicle record with no more than three moving violations in three years
- ability to pass a background check
- physical stamina to stand and walk for extended periods and lift up to 50 pounds
- availability to work nights, weekends, and holidays
- adherence to uniform and grooming standards
- reliable transportation
- strong communication skills
- commitment to safety and professionalism
Job Qualifications
- High school diploma or general education degree (GED)
- customer service experience preferred
- customer service attitude and a willing, helpful demeanor is mandatory
- valid driver’s license with an acceptable motor vehicle record
- ability to pass and maintain a clean background check
- strong communication and interpersonal skills
- ability to follow company policies and procedures
- flexibility to work nights, weekends, and holidays
- physical ability to stand, walk, and lift up to 50 pounds for extended periods
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- follow all safety protocols to maintain personal and vehicle security
- maintain compliance with attendance and timekeeping policies including clocking in/out and accurately reporting tips
- keep valet areas clean, organized, and presentable
- handle challenging situations with professionalism and resolve problems promptly
- maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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