Towne Park logo

Valet Attendant - SJ Westin - (Seasonal $18.45/HR + Tips)

Job Overview

briefcase

Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Exact $18.45
clock

Work Schedule

Flexible
diamond

Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a renowned hospitality services company that excels in creating exceptional guest experiences across its various locations. Dedicated to enhancing the experiences of millions of patients, visitors, and guests, Towne Park makes a notable impact in the realm of hospitality. By fostering a supportive and rewarding work environment, the company encourages team members to contribute to an atmosphere where smiles and satisfaction flourish. Employees at Towne Park not only engage in routine work but also play an integral role in comforting patients and their families, improving guest stays in new cities, and supporting colleagues. This collective effort helps the company fulfill its mission of delivering outstanding hospitality with warmth and professionalism.

Known for its caring approach and attention to guest needs, Towne Park commits to providing competitive and fair compensation. The base pay for roles such as the Guest Service Associate starts at $18.45 per hour plus tips, reflecting the company’s recognition of skill, experience, education, and local market factors. Towne Park also offers a flexible work schedule, accommodating the needs of employees across all days of the week. Additionally, the company provides robust benefit options including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401k retirement savings plan, subject to eligibility based on job classification and tenure. These benefits underline the company’s commitment to supporting the well-being and financial security of its team members.

The Guest Service Associate position at Towne Park is a pivotal role designed for individuals passionate about hospitality and guest services. This role involves providing exceptional service to guests in a friendly, attentive, and efficient manner. Responsibilities include safely parking and retrieving guest vehicles, assisting guests with luggage handling, delivering personalized guest interactions, and ensuring prompt and courteous service at all times. The Guest Service Associate serves as an ambassador of Towne Park’s hospitality standards by greeting guests warmly, addressing their inquiries, and enhancing their overall experience.

This position demands a professional yet approachable demeanor, excellent communication skills, and a strong commitment to safety and quality. Employees benefit from a dynamic work environment that balances outdoor activity with customer service and administrative duties related to vehicle and guest management. Towne Park fosters an environment where associates can grow, have a meaningful impact, and be part of a team that values respect and excellence in hospitality. This role is suitable for candidates who possess a high school diploma or GED, hold a valid driver's license, and have a foundational knowledge of customer service principles. Previous experience or training in related fields is beneficial but not mandatory, as Towne Park offers opportunities to develop skills on the job.

Job Requirements

  • high school diploma or GED
  • valid driver's license for the state you are applying to work or within a commutable distance
  • one month related experience and/or training or equivalent combination of education and experience

Job Qualifications

  • high school diploma or general education degree (GED)
  • valid driver's license for the state you are applying to work or within a commutable distance
  • one month related experience and/or training or equivalent combination of education and experience
  • knowledge of principles and processes for providing customer and personal services
  • ability to read and write standard English language
  • ability to read and comprehend simple instructions, short correspondence and memos
  • ability to write simple correspondence
  • ability to effectively present information in one-on-one and small group situations
  • ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s
  • ability to understand 24 hour and military time systems
  • ability to understand rates applicable to time passed
  • ability to operate a manual transmission is highly desirable
  • perform parallel parking

Job Duties

  • maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
  • acknowledges and greets guests within five feet with a professional and friendly demeanor
  • uses guest last names during interactions
  • uses salutation of the day and welcomes guests to the location
  • practices proper Towne Park phone etiquette
  • posts up in designated areas when not completing tasks
  • parks and retrieves vehicles while driving slowly and cautiously
  • assists guests with bell services and luggage storage as needed
  • opens all vehicle and hotel doors for guests
  • assists guests with directions, taxis, reservations and other inquiries
  • provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • delivers messages, items and/or guest amenities as requested
  • shuttles guests to appropriate places that are approved by the location
  • explains parking rates and retrieval procedures to guests upon arrival
  • issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
  • consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
  • consistently completes location on all key tags after parking vehicle
  • calculates and collects revenue for vehicles when needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef