Valet Attendant - Sharp Hospital $25/HR + Tips

San Diego, CA, USA|Onsite

Job Overview

Compensation

Hourly

Exact $25.00

Work Schedule

Standard Hours

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

telemedicine

401k Retirement Plan

Job Description

Towne Park is a leading parking management company dedicated to providing exceptional valet and parking services across various locations. Known for its commitment to hospitality and customer satisfaction, Towne Park has established a reputation for delivering seamless and efficient parking solutions that enhance the guest experience. The company operates with a focus on safety, professionalism, and courtesy, ensuring that every guest receives personalized and attentive service. Towne Park is recognized for fostering a supportive work environment where associates are valued and empowered to contribute to the company’s success.

The Guest Service Associate role at Towne Park is crucial in maintaining the company’s high standards of guest service and operational efficiency. This position is a full-time role with a structured work schedule from Monday through Sunday, offering an hourly base pay of $25 plus tips, reflecting the company’s commitment to fair and competitive compensation. Employees in this role are essential ambassadors of the brand, responsible for managing vehicle parking and retrieval with utmost care and attention to safety protocols. The Guest Service Associate also assists guests with various services such as luggage handling and providing information about local amenities and attractions.

In this role, associates are expected to maintain a friendly, professional demeanor and create a welcoming atmosphere for guests from the moment they arrive. They are trained to handle tasks efficiently, ensuring that all guest interactions are positive and that vehicles are parked and retrieved promptly. The role requires physical stamina and the ability to work outdoors in varying weather conditions, as most duties are performed outside for extended periods. Additional responsibilities include managing parking rates, issuing claim checks, and accurately recording vehicle and guest information to maintain a secure and organized valet system.

Towne Park provides employees with access to various benefits, including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and a 401k retirement savings plan. These benefits depend on job classification, length of employment, and hours worked, with some roles, such as seasonal and temporary positions, being ineligible. The company promotes a culture of safety, respect, and continuous learning, making it an ideal place for individuals who thrive in active, service-oriented environments and who are passionate about delivering exceptional guest experiences.

Job Requirements

high school diploma or general education degree
valid driver’s license for the state or within commutable distance
minimum one month related experience or training, or equivalent education and experience
knowledge of customer and personal service principles
ability to communicate effectively in English
basic math skills including addition, subtraction, multiplication and division
understanding of 24-hour and military time systems
ability to understand applicable rates
physical ability to perform parking duties including parallel parking and vehicle handling

Job Qualifications

high school diploma or general education degree (GED)
must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
one (1) month related experience and/or training
or equivalent combination of education and experience
knowledge of principles and processes for providing customer and personal services
ability to read and write standard English language
ability to read and comprehend simple instructions, short correspondence and memos
ability to write simple correspondence
ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
ability to perform these operations using units of American money
ability to understand 24 hour and military time systems
ability to understand rates applicable to time passed
ability to operate a manual transmission is highly desirable
perform parallel parking

Job Duties

maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
acknowledges and greets guests within five feet with a professional and friendly demeanor
uses guest last names during interactions
uses salutation of the day and welcomes guests to the location
practices proper Towne Park phone etiquette
posts up in designated areas when not completing tasks
parks and retrieves vehicles while driving slowly and cautiously
assists guests with bell services and luggage storage as needed
opens all vehicle and hotel doors for guests
assists guests with directions, taxis, reservations and other inquiries
provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
delivers messages, items and/or guest amenities as requested
shuttles guests to appropriate places that are approved by the location
explains parking rates and retrieval procedures to guests upon arrival
issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
consistently completes location on all key tags after parking vehicle
calculates and collects revenue for vehicles when needed