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Valet Attendant – Sequoia Hospital $24/HR + Tips

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Exact $24.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan

Job Description

Towne Park is a renowned hospitality services company dedicated to delivering exceptional guest experiences. At Towne Park, the culture goes beyond just employment; it’s about making a meaningful impact. The company prides itself on creating smiles by providing compassionate and professional hospitality services to millions of patients, visitors, and guests daily. Whether it’s easing patient anxieties, creating memorable experiences for travelers in new cities, or supporting colleagues, Towne Park fosters an environment where every action contributes directly to the happiness of others. This philosophy drives the company’s commitment to excellence and creates a workplace where employees can truly make a difference every single day. Towne Park is committed to offering competitive compensation and benefits to its team members, reflecting the value placed on quality service and employee satisfaction.

The Guest Service Associate role at Towne Park involves providing outstanding hospitality services to guests in a courteous, friendly, and efficient manner. This position is integral in creating memorable experiences for guests by assisting with vehicle parking and retrieval, luggage handling, and providing helpful information about facility amenities and local attractions. The associate will ensure that all guests feel welcomed and cared for, interacting with them using professional and friendly communication. Working hours are Monday through Friday from 6am to 4:30pm, making this a consistent daytime schedule suitable for individuals seeking stable work hours.

Employees enjoy a supportive and inclusive work environment with opportunities for professional growth while contributing directly to customer satisfaction. The compensation for this role includes an hourly base pay of $24 plus tips, making it a financially rewarding opportunity. Furthermore, Towne Park offers a range of benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and participation in a 401k retirement savings plan, all aimed at supporting employees’ well-being and security.

This position requires the ability to operate guest services efficiently and safely, with a focus on professionalism and safety. The associate is responsible for safely parking and retrieving vehicles, assisting with luggage handling, providing directions, explaining parking procedures, and managing the transactional aspects of vehicle parking. Towne Park provides reasonable accommodations for individuals with disabilities to ensure all employees can perform essential job functions effectively. This role is physically demanding, requiring the ability to lift up to 100 pounds occasionally and work outdoors in varying weather conditions. Due to the nature of the duties, a valid driver’s license is required.

Ultimately, the Guest Service Associate at Towne Park is a vital member of the hospitality team, directly impacting guest satisfaction and consistently upholding the company’s high standards for service excellence. The role offers a dynamic and rewarding career path for individuals passionate about hospitality and dedicated to creating positive experiences for every guest they serve.

Job Requirements

  • High school diploma or general education degree (GED)
  • Valid driver’s license for the state or within a commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of customer and personal service principles and processes
  • Ability to read, write and comprehend English
  • Ability to perform basic math including addition, subtraction, multiplication and division
  • Ability to understand time and rates applicable to service
  • Comfort with operating a manual transmission vehicle highly desirable
  • Ability to perform parallel parking
  • Capable of lifting up to 100 pounds occasionally
  • Willingness to work outdoors in varying weather conditions
  • Able to work Monday through Friday from 6am to 4:30pm
  • Able to follow established procedures and guidelines
  • Able to provide friendly and professional guest interactions consistently

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state or within a commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English
  • Ability to read and comprehend simple instructions, correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three-digit numbers and multiply and divide with 10’s and 100’s
  • Ability to perform operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledge and greet guests within five feet using guest last names
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms, amenities and local attractions
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to approved locations
  • Explain parking rates and retrieval procedures upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
  • Complete and maintain all ticket information including key tags, guest folios, vehicle location, damage surveys and claim check receipts
  • Calculate and collect revenue for vehicles when needed

Job Criteria

Experience

Entry Level (1-2 years)


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