Valet Attendant - SeaTac Marriott - PT (PM Shift) $20.74/HR + Tips

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Exact $20.74

Work Schedule

Weekend Shifts

Fixed Shifts

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to providing exceptional parking and guest service experiences. With a focus on creating smiles and memorable interactions, Towne Park serves millions of patients, visitors, and guests across various locations. The company prides itself on its commitment to compassionate, friendly, and efficient service that eases the anxiety of patients and their families, creates positive memories for guests visiting new cities, and fosters a supportive environment for its employees. Towne Park is deeply invested in making a difference every day by delivering outstanding hospitality that brightens the days of customers, clients, and colleagues alike. The company culture emphasizes teamwork, professionalism, and a genuine desire to make an impact in the hospitality industry.

The Guest Service Associate role at Towne Park is a vital position responsible for delivering exceptional hospitality services to guests in a friendly, attentive, and efficient manner. This role requires the associate to manage the parking and retrieval of guest vehicles safely and promptly while assisting guests with luggage and other needs upon arrival and departure. Working primarily on a schedule from Saturday to Monday, 3 PM to 11:30 PM, this position offers an hourly wage of $20.74 plus tips, reflecting Towne Park's commitment to competitive, fair compensation based on skills, experience, education, and location. This role is not only pivotal in providing practical service like vehicle handling but also in creating a welcoming atmosphere with positive guest interactions that align with Towne Park’s mission of making every customer smile. Employees in this position also have access to benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401k retirement savings plan, subject to eligibility based on job classification and tenure. Towne Park values safety, professionalism, and guest satisfaction, expecting its associates to uphold these principles while performing their duties. This position suits candidates who possess good communication skills, a valid driver's license, and a courteous demeanor essential for delivering excellent guest experiences in a dependable and consistent manner.

Job Requirements

High school diploma or general education degree (GED)
Must hold a valid driver's license for the state you are applying to work or within a commutable distance
One month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add and subtract three-digit numbers and multiply and divide with tens and hundreds
Ability to perform operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Ability to perform parallel parking

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver's license for the state you are applying to work or within a commutable distance
One month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add and subtract three-digit numbers and multiply and divide with tens and hundreds
Ability to perform operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Ability to perform parallel parking

Job Duties

Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
Acknowledge and greet guests within five feet using guest last names
Use salutation of the day and welcome guests to the location
Practice proper phone etiquette
Park and retrieve vehicles while driving slowly and cautiously
Assist guests with bell services and luggage storage
Open all vehicle and hotel doors for guests
Assist guests with directions, taxis, reservations and other inquiries
Provide guests with information about outlets, meeting rooms, amenities, and local attractions
Deliver messages, items or guest amenities as requested
Shuttle guests to approved locations
Explain parking rates and retrieval procedures to guests
Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
Calculate and collect revenue for vehicles when needed