Valet Attendant - San Jose Marriott $18.45/HR + Tips

Towne Park is a leading provider of premium parking management services, known for delivering exceptional customer service and operational excellence across numerous locations. With a strong commitment to ensuring a seamless and pleasant parking experience for guests, Towne Park operates in various markets including airports, hotels, hospitals, and commercial venues. The company prides itself on offering competitive and commensurate compensation packages to its employees, reflecting their dedication and skills. Towne Park fosters an inclusive workplace culture where employees are empowered to provide top-tier service while advancing their careers within the organization. Employee benefits include accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and eligibility for the company’s 401k retirement savings plan, contributing to a secure and supportive work environment. This role is open to candidates seeking full-time employment with a work schedule that includes evenings, weekends, and holidays, reflective of the hospitality industry’s dynamic demands. Compensation for this position starts at $18.45 per hour plus tips, augmented by a $2 to $3.55 shift differential for overnight shifts, acknowledging the varied work hours. Towne Park seeks a dependable and professional Guest Service Associate dedicated to delivering outstanding hospitality and superior guest experiences.

As a Guest Service Associate at Towne Park, the primary responsibility is to provide attentive, friendly, and efficient hospitality services to all guests. This includes safely parking and retrieving vehicles promptly, assisting with luggage handling during arrivals and departures, and ensuring a welcoming presence that aligns with Towne Park's commitment to customer satisfaction. The role demands strong communication skills to greet guests warmly, use appropriate salutations, and maintain a professional demeanor at all times. Associates will be expected to adhere to Towne Park's operational standards by accurately handling vehicle keys and claim checks, explaining parking rates and policies, and managing guest inquiries courteously. The position also involves providing valuable information about local amenities, facilitating transportation services, and ensuring guests feel valued and supported throughout their visit. Given the physical nature of the job, candidates must be capable of handling outdoor working conditions, including exposure to extreme weather, and possess the physical stamina to perform duties involving walking, standing, lifting, and vehicle operation. Experience with manual vehicles and parallel parking is highly desirable but not mandatory. This role is suited for individuals who enjoy working in a fast-paced, customer-oriented environment and are committed to upholding the highest standards in guest service. Towne Park offers the opportunity to develop valuable skills in hospitality, communication, and operational management, making it an excellent choice for those seeking growth in the service industry.