
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.50 - $17.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a recognized national leader specializing in hospitality-focused parking services. Established with its headquarters in Nashville, Tennessee, PMC provides comprehensive valet and self-parking management solutions across multiple industries, including hotels, resorts, healthcare facilities, event venues, and more. The company's dedication to excellence and a guest-first mindset has positioned it as an extension of the hospitality experience. PMC is committed to delivering seamless, high-touch service that enhances the guest journey and supports its partners' operational success. For more information, visit ParkingMgt.com.
The Valet Attendant role at PMC is an essential position charged with delivering exceptional customer service while safely and efficiently parking and retrieving vehicles. Acting as the initial and final point of contact for guests, valet attendants create a welcoming and professional atmosphere that reflects the company’s commitment to hospitality and safety. This role entails conducting thorough vehicle inspections, managing smooth vehicle flow, and providing courteous assistance to guests. It requires following all operational and safety protocols scrupulously to ensure both vehicle security and guest satisfaction.
This position is integral not only to maintaining the physical safety of parked vehicles but also to enhancing the guest experience through attentive and personalized service. The Valet Attendant must balance individual responsibilities with teamwork to promote a positive work environment, uphold company policies, and address guest inquiries and challenges promptly and professionally. Candidates for this role need a valid driver’s license, reliable transportation, and a clean motor vehicle record. They should possess excellent communication skills and a helpful demeanor to create memorable experiences for guests.
PMC offers both full-time and part-time employment opportunities for Valet Attendants, classified as non-exempt positions that provide hourly pay plus opportunities for tips. Compensation varies by market and is tied to service performance and customer interactions. The company also emphasizes pay transparency and compliance with all applicable laws regarding compensation and employee equity.
PMC supports its employees with a robust benefits package that includes medical, vision, and dental insurance upon eligibility, 401(k) plans, supplemental insurance options, paid training, tuition assistance, and bonuses. The company fosters professional growth through an internal leadership development program and maintains policies aligned with federal, state, and local workforce standards. Working conditions include both indoor and outdoor environments, often requiring physical stamina and adaptability to various weather conditions and schedules. Valet Attendants at PMC are vital contributors who embody the company’s values through dependable, courteous, and efficient service, ensuring each guest enjoys a seamless parking experience.
The Valet Attendant role at PMC is an essential position charged with delivering exceptional customer service while safely and efficiently parking and retrieving vehicles. Acting as the initial and final point of contact for guests, valet attendants create a welcoming and professional atmosphere that reflects the company’s commitment to hospitality and safety. This role entails conducting thorough vehicle inspections, managing smooth vehicle flow, and providing courteous assistance to guests. It requires following all operational and safety protocols scrupulously to ensure both vehicle security and guest satisfaction.
This position is integral not only to maintaining the physical safety of parked vehicles but also to enhancing the guest experience through attentive and personalized service. The Valet Attendant must balance individual responsibilities with teamwork to promote a positive work environment, uphold company policies, and address guest inquiries and challenges promptly and professionally. Candidates for this role need a valid driver’s license, reliable transportation, and a clean motor vehicle record. They should possess excellent communication skills and a helpful demeanor to create memorable experiences for guests.
PMC offers both full-time and part-time employment opportunities for Valet Attendants, classified as non-exempt positions that provide hourly pay plus opportunities for tips. Compensation varies by market and is tied to service performance and customer interactions. The company also emphasizes pay transparency and compliance with all applicable laws regarding compensation and employee equity.
PMC supports its employees with a robust benefits package that includes medical, vision, and dental insurance upon eligibility, 401(k) plans, supplemental insurance options, paid training, tuition assistance, and bonuses. The company fosters professional growth through an internal leadership development program and maintains policies aligned with federal, state, and local workforce standards. Working conditions include both indoor and outdoor environments, often requiring physical stamina and adaptability to various weather conditions and schedules. Valet Attendants at PMC are vital contributors who embody the company’s values through dependable, courteous, and efficient service, ensuring each guest enjoys a seamless parking experience.
Job Requirements
- High school diploma or general education degree (GED)
- Customer service attitude and helpful demeanor is mandatory
- Valid driver’s license
- Reliable transportation
- Acceptable motor vehicle record with no more than three moving violations within a three-year period
- Ability to pass and maintain a clean background check
- Ability to provide exceptional guest service
- Ability to adapt to changing work environments
- Dependability and adherence to safety procedures
- Physical ability to stand, walk, and lift up to 50 lbs
- Availability to work nights, weekends, and holidays
- Compliance with company uniform and grooming standards
Job Qualifications
- High school diploma or general education degree (GED)
- Customer service experience preferred
- Valid driver’s license with a clean motor vehicle record
- Ability to provide exceptional guest service through professional communication and active listening
- Strong organizational skills and adaptability to changing work environments
- Dependability in following instructions and maintaining work schedules
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to stand, walk, and lift up to 50 lbs for extended periods
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- Follow all safety protocols to maintain personal and vehicle security
- Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips
- Keep valet areas clean, organized, and presentable always
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
- Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
Job Criteria
Experience
No experience required
Job Location
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