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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $19.29
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a renowned hospitality services company dedicated to delivering exceptional experiences that create lasting smiles for millions of patients, visitors, and guests. The company specializes in providing professional and compassionate service, often in healthcare and hospitality environments, where easing the anxiety of patients and their families or enhancing a guest's visit is paramount. Towne Park takes pride in its culture of warmth, respect, and attentiveness, making every interaction an opportunity to make a meaningful impact. This organization is committed to fostering an inclusive workplace where employees are valued and their contributions recognized, truly making Towne Park not just... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles
- Ability to read and write standard English
- Ability to comprehend and write simple instructions and correspondence
- Ability to present information effectively
- Basic arithmetic skills
- Understanding of time systems and rates
- Ability to operate manual transmission
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state or commutable distance where working
- One month related experience and/or training or equivalent education and experience
- Knowledge of principles and processes for customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Basic arithmetic skills including addition, subtraction, multiplication and division with American money
- Understanding of 24-hour and military time systems
- Understanding of rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet with professionalism
- Use guest last names during interactions
- Use salutation of the day and welcome guests
- Practice proper phone etiquette
- Post in designated areas when not completing tasks
- Park and retrieve vehicles cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about facility outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved destinations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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