Valet Attendant – Residence Inn Berkeley $19.18/HR + Tips

Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences and creating smiles through every interaction. Specializing in the parking and guest service industry, Towne Park takes pride in supporting a diverse clientele that includes millions of patients, visitors, and guests each year. The company is recognized for its commitment to compassionate service, aiming to ease anxiety and enhance the overall experience of individuals visiting hospitals, hotels, and event venues. Positioned as more than just a job, a career at Towne Park presents an opportunity for employees to make meaningful impacts daily by providing welcoming, attentive service and a memorable hospitality experience that resonates with guests and clients alike.

Towne Park’s guest service team plays a pivotal role in the customer journey, ensuring not only the safe parking and retrieval of vehicles but also offering bell services and personalized assistance that result in genuine smiles and loyalty. Employees at Towne Park are valued for their ability to maintain a positive atmosphere and a professional demeanor, recognizing that each guest encounter presents a new chance to brighten someone’s day. Towne Park fosters a culture where teamwork, respect, and outstanding service are at the forefront of its operations.

The Guest Service Associate position is essential within Towne Park's operational framework. This role is primarily responsible for providing attentive, friendly, and efficient hospitality services to guests, which includes parking and retrieving vehicles safely and promptly. Associates also assist guests with luggage handling during arrivals and departures, offer directions, facilitate taxi or shuttle services, and deliver essential messages and guest amenities. This role requires excellent interpersonal skills, attention to detail, and the ability to manage multi-tasking while maintaining a courteous and professional interaction with clients.

Employees in this position work a Monday through Sunday schedule covering morning and evening shifts, with an hourly base pay starting at $19.18 plus tips and a $3 shift differential applied to overnight shifts. Towne Park emphasizes competitive and fair compensation that reflects the candidate’s skills, experience, education, and geographic location. Beyond monetary compensation, Towne Park offers a range of benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and access to a 401k retirement savings plan for eligible employees.

This role suits individuals who enjoy an active, dynamic work environment and thrive in a customer-focused position that requires physical stamina, including the ability to lift up to 100 pounds and work outdoors in various weather conditions. Towne Park supports employees through reasonable accommodations, ensuring all individuals can successfully perform their job functions. The company values experience and attributes that include a valid driver’s license, knowledge of customer service principles, and the ability to operate both manual and automatic transmissions, with skills like parallel parking being highly desirable.

Joining Towne Park means becoming part of an organization committed to making a positive difference. Whether easing a patient’s stress, assisting visitors with special needs, or simply greeting guests with a warm smile, every action contributes to an exceptional hospitality experience. Towne Park encourages individuals ready to contribute to a compassionate and service-driven environment to apply and embark on a rewarding career journey full of opportunity and growth.