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Valet Attendant - Redondo Beach, CA

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $17.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Employee Discounts

Job Description

Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC specializes in delivering valet and self-parking management, shuttle services, event parking, and porter/bell services across a variety of industries including hotels, resorts, healthcare facilities, and event venues. With a steadfast commitment to excellence and a guest-first mindset, PMC acts as an extension of the hospitality experience, providing seamless, high-touch services that elevate the guest experience for both partners and end consumers. Known for its dedication to quality, safety, and customer satisfaction, PMC continually invests in training, technology, and employee development to maintain its position as an industry leader. The company embraces diversity and inclusion and is an equal opportunity employer, ensuring fair treatment and opportunities for all employees.

The Valet Attendant position at PMC involves delivering exceptional customer service by safely and efficiently parking and retrieving vehicles while maintaining a positive and professional atmosphere. As the first and last point of contact for guests, Valet Attendants play a critical role in creating memorable experiences that align with PMC's standards for hospitality and customer care. This role is ideal for individuals who enjoy interacting with people, working in dynamic environments, and contributing to a smooth operational flow. The position is available as full-time or part-time, non-exempt employment, offering an hourly wage complemented by tip opportunities that reflect service performance and customer interaction quality.

Valet Attendants conduct thorough vehicle inspections, document vehicle whereabouts, and ensure the security of all vehicles under their care. They follow company safety policies, maintain a clean and organized work area, and adhere to attendance and timekeeping standards. Teamwork is emphasized, and attendants are encouraged to support colleagues and handle challenges with professionalism. Flexibility is essential, as shift schedules may include nights, weekends, and holidays to accommodate guest needs and business demands.

PMC offers competitive pay with an attractive benefits package including health, dental, and vision insurance upon eligibility, 401K plans, supplemental insurance options, bonus opportunities, paid training, tuition assistance, and various employee discounts. Employees can expect a supportive work environment with leadership development programs and a strong commitment to workplace safety and compliance with labor laws.

Overall, this role is perfect for dedicated individuals with a customer-service orientation, a valid driver’s license, and the physical stamina required for an active work environment. Valet Attendants at PMC not only help ensure efficient parking operations but also contribute significantly to the overall guest satisfaction and brand reputation of a trusted national parking management company.

Job Requirements

  • High school diploma or GED
  • Valid driver’s license with reliable transportation
  • Maintain acceptable motor vehicle record
  • Pass and maintain clean background check
  • Customer service attitude and willingness to help
  • Ability to stand, walk, and lift up to 50 lbs
  • Flexibility to work varied shifts including nights, weekends, and holidays

Job Qualifications

  • High school diploma or general education degree (GED)
  • Customer service experience preferred
  • A customer service attitude and a willing, helpful demeanor is mandatory
  • Valid driver’s license and reliable transportation
  • Must maintain acceptable motor vehicle record with no more than three moving violations within three years
  • Must pass and maintain a clean background check
  • Ability to provide exceptional guest service through professional communication and active listening
  • Follow company policies and adapt to changing work environments
  • Demonstrate dependability by following instructions and maintaining work schedules
  • Ability to handle physical demands of the job including standing, walking, and lifting up to 50 lbs
  • Flexibility to work nights, weekends, and holidays

Job Duties

  • Conduct vehicle damage inspections and document parking locations on claim tickets
  • Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
  • Follow all safety protocols to maintain personal and vehicle security
  • Maintain compliance with attendance and timekeeping policies including clocking in/out for shifts and breaks and accurately reporting tips
  • Keep valet areas clean, organized, and presentable always
  • Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
  • Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
  • Perform other tasks as needed to support company operational goals
  • Attend required staff meetings and complete assigned training modules on time

Job Criteria

Experience

Entry Level (1-2 years)


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