Towne Park logo

Valet Attendant – Providence St. John’s Health Center $24/HR + Tips

Job Overview

briefcase

Employment Type

Temporary
Hourly
moneybag

Compensation

Hourly
Exact $24.00
clock

Work Schedule

Fixed Shifts
diamond

Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan

Job Description

Towne Park is a distinguished hospitality services company dedicated to creating exceptional experiences for its guests. Renowned for its commitment to service excellence, Towne Park offers a dynamic workplace where employees can make a meaningful impact every day. The company serves millions of patients, visitors, and guests across various locations, delivering compassionate and attentive customer service that eases anxiety and enhances the overall guest experience. Whether helping a patient and their family, welcoming guests in a new city, or supporting colleagues, Towne Park fosters a supportive environment focused on creating smiles and positive interactions. Towne Park values every team member's contribution and encourages growth and dedication within a rewarding career path. The company prides itself on fostering a culture where caring and professionalism go hand in hand, making it more than just a job but a chance to make a difference.

The role of Guest Service Associate at Towne Park is crucial in maintaining the high standards of hospitality and service the company is known for. The Guest Service Associate is responsible for providing attentive, friendly, and efficient service to guests, ensuring a memorable experience from arrival to departure. This role involves parking and retrieving guest vehicles safely and promptly, assisting guests with luggage, and delivering superior customer service that reflects the company’s values. The associate will greet guests warmly, assist with inquiries and directions, and manage parking logistics including issuing claim checks and calculating fees when necessary. The role also requires excellent communication skills and the ability to handle various tasks in fast-paced environments with professionalism and care. With a competitive hourly wage starting at $24 plus tips and a shift differential for overnight hours, this position offers a stable work schedule from 12pm to 6pm and benefits including accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine. Additionally, Towne Park offers a 401k retirement savings plan, further supporting long-term employee welfare. The Guest Service Associate position is an opportunity to join a team that values commitment, compassion, and exceptional service, making it ideal for individuals looking to grow in the hospitality and customer service industry while positively impacting guests' experiences at Towne Park venues.

Job Requirements

  • High school diploma or equivalent
  • Valid driver’s license
  • One month of related experience or training or equivalent combination of education and experience
  • Ability to provide friendly and professional guest service
  • Ability to safely park and retrieve vehicles
  • Ability to communicate effectively in English
  • Ability to perform basic arithmetic and understand time rate systems
  • Physical capability to perform duties including lifting up to 100 pounds occasionally
  • Willingness to work outdoors in various weather conditions
  • Flexibility to work scheduled hours from 12pm to 6pm
  • Ability to follow established procedures and guidelines
  • Ability to perform parallel parking
  • Ability to operate a manual transmission preferred

Job Qualifications

  • High school diploma or general education degree (GED)
  • Valid driver’s license for the state of employment or commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English
  • Ability to comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to present information effectively in one-on-one and small group situations
  • Ability to perform basic math operations including addition, subtraction, multiplication, and division with units of American money
  • Ability to understand 24-hour and military time systems
  • Ability to understand time-based rates
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
  • Acknowledge and greet guests within five feet using guest last names
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post in designated areas when not completing tasks
  • Park and retrieve vehicles cautiously and safely
  • Assist guests with bell services and luggage storage
  • Open vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations, and other inquiries
  • Provide information about facility amenities and local attractions
  • Deliver messages, items, and guest amenities as requested
  • Shuttle guests to approved locations
  • Explain parking rates and retrieval procedures upon guest arrival
  • Issue claim checks after receiving vehicle keys
  • Collect claim checks prior to issuing vehicle keys
  • Complete and maintain ticket information including key tags, guest folios, vehicle locations, damage surveys, and claim check receipts
  • Calculate and collect parking revenue when necessary

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef