
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.30
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Tuition Assistance
Paid training
Job Description
Parking Management Company (PMC) is a nationally renowned leader specializing in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC serves a diverse array of industries including hotels, resorts, healthcare facilities, and event venues. Renowned for its commitment to excellence and a guest-first ethos, PMC operates by delivering seamless, high-touch parking and shuttle services, valet management, event parking, and porter and bell services. The company is recognized for integrating hospitality standards into parking management, effectively acting as an extension of the overall guest experience, ensuring customer satisfaction and operational efficiency. With its national presence and a broad partner network, PMC remains dedicated to providing innovative, reliable, and customized parking solutions.
The Valet Attendant position at PMC is a vital role focused on enhancing the guest parking experience through exceptional customer service and meticulous attention to safety and efficiency. This role is fundamentally the first and last point of contact for guests arriving or departing a property, making professionalism, courtesy, and operational excellence paramount. Valet Attendants are responsible for safely managing guest vehicles, conducting thorough damage inspections, and maintaining high standards of cleanliness and organization within valet areas. The position requires strong teamwork and communication skills, adaptability in dynamic environments, and a proactive approach to problem-solving. Employees in this role directly contribute to PMC’s reputation by delivering efficient valet services, managing traffic flow, and responding promptly to guest inquiries.
PMC offers flexible employment opportunities for this role including full-time and part-time schedules, accommodating various workforce needs. Compensation includes an hourly wage supplemented by tip opportunities that reflect service performance and customer interactions, with rates varying by market. The company emphasizes pay transparency and equal employment opportunity, fostering an inclusive workplace where dialogue on compensation is encouraged. Valet Attendants are provided with comprehensive training, uniforms, and the necessary tools to succeed. PMC also ensures compliance with all relevant labor laws and maintains policies to support a safe, equitable, and respectful working environment.
In addition to its operational focus, PMC invests in employee development and well-being by offering benefits such as health, dental, and vision insurance upon eligibility, 401K plans, paid time off, and internal leadership development programs. Other notable perks include tuition assistance through Bellevue University, supplemental insurance options, bonus opportunities, paid training, and nationwide discounts through Perks at Work. As a military-friendly employer, PMC is committed to supporting veteran applicants and employees. The role requires the physical stamina to work under varied weather conditions, handle lifting responsibilities, and maintain a professional appearance according to uniform and grooming standards. Flexibility to work during nights, weekends, and holidays is essential to meet the needs of guests and operational schedules. PMC embraces compliance with the Americans with Disabilities Act (ADA) and ensures reasonable accommodations for employees as needed.
The Valet Attendant position at PMC is a vital role focused on enhancing the guest parking experience through exceptional customer service and meticulous attention to safety and efficiency. This role is fundamentally the first and last point of contact for guests arriving or departing a property, making professionalism, courtesy, and operational excellence paramount. Valet Attendants are responsible for safely managing guest vehicles, conducting thorough damage inspections, and maintaining high standards of cleanliness and organization within valet areas. The position requires strong teamwork and communication skills, adaptability in dynamic environments, and a proactive approach to problem-solving. Employees in this role directly contribute to PMC’s reputation by delivering efficient valet services, managing traffic flow, and responding promptly to guest inquiries.
PMC offers flexible employment opportunities for this role including full-time and part-time schedules, accommodating various workforce needs. Compensation includes an hourly wage supplemented by tip opportunities that reflect service performance and customer interactions, with rates varying by market. The company emphasizes pay transparency and equal employment opportunity, fostering an inclusive workplace where dialogue on compensation is encouraged. Valet Attendants are provided with comprehensive training, uniforms, and the necessary tools to succeed. PMC also ensures compliance with all relevant labor laws and maintains policies to support a safe, equitable, and respectful working environment.
In addition to its operational focus, PMC invests in employee development and well-being by offering benefits such as health, dental, and vision insurance upon eligibility, 401K plans, paid time off, and internal leadership development programs. Other notable perks include tuition assistance through Bellevue University, supplemental insurance options, bonus opportunities, paid training, and nationwide discounts through Perks at Work. As a military-friendly employer, PMC is committed to supporting veteran applicants and employees. The role requires the physical stamina to work under varied weather conditions, handle lifting responsibilities, and maintain a professional appearance according to uniform and grooming standards. Flexibility to work during nights, weekends, and holidays is essential to meet the needs of guests and operational schedules. PMC embraces compliance with the Americans with Disabilities Act (ADA) and ensures reasonable accommodations for employees as needed.
Job Requirements
- High school diploma or general education degree (GED)
- Customer service attitude and a willing, helpful demeanor
- Valid driver's license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations within a three-year period
- Ability to pass and maintain a clean background check
- Physical ability to stand, walk, and lift up to 50 lbs. for extended periods
- Flexibility to work nights, weekends, and holidays
- Ability to adhere to uniform and grooming standards
Job Qualifications
- High school diploma or general education degree (GED)
- Customer service experience preferred
- Strong communication and active listening skills
- Ability to operate vehicles safely and efficiently
- Professional appearance and grooming
- Teamwork and adaptability in a dynamic environment
- Valid driver's license with an acceptable motor vehicle record
- Ability to pass and maintain a clean background check
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- Follow all safety protocols to maintain personal and vehicle security
- Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips
- Keep valet areas clean, organized, and presentable always
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
- Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
Job Criteria
Experience
No experience required
Job Location
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