Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $13.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Employee Discounts
flexible schedule
Job Description
Harrah's is a renowned hospitality and entertainment company known for delivering exceptional guest experiences through its diverse casino resorts and entertainment venues. As a leader in the gaming and hospitality industry, Harrah's is committed to creating a fun, energetic, and welcoming environment for guests. The company values teamwork, integrity, and professionalism, and aims to provide a workplace culture that fosters employee growth and satisfaction. With a reputation for excellence, Harrah's offers its employees stable career opportunities, comprehensive benefits, and a dynamic work environment.
The role of a Valet Attendant at Harrah's is pivotal in shaping the first and last impressions guests have upon arrival and departure. This position typically starts at $13.75 per hour plus tips and involves working a variable schedule that includes evenings, weekends, and holidays. Team members start accruing paid time off (PTO) from day one, and full-time employees become eligible for additional benefits after 90 days. The Valet Attendant is responsible for providing outstanding customer service by greeting guests warmly, efficiently parking vehicles, handling luggage, and ensuring the safety and security of every car. This job demands a high level of energy, professionalism, and attention to detail, as attendants are the face of Harrah’s hospitality.
As a fast-paced and physically demanding role, the Valet Attendant must be able to multitask effectively in a loud and busy environment. The position requires frequent standing, walking, bending, lifting, pushing, and pulling. Attendants must be comfortable handling heavy loads, including lifting and carrying items above and below shoulder height, up to or exceeding 25 pounds. A clean uniform, slip-resistant shoes, and a well-groomed appearance are mandatory. The successful candidate must be at least 18 years old, have a high school diploma or equivalent, and possess excellent communication and customer service skills. Experience in cash handling and working in high-volume environments is strongly preferred.
This role entails greeting every guest with enthusiasm and a smile, opening doors, parking vehicles safely in designated areas, inspecting cars for damage, issuing and collecting tickets, and assisting guests with their luggage when needed. Valet attendants are also expected to manage customer interactions, including handling complaints with a positive and professional attitude. By creating a "luck building" and upbeat atmosphere, the valet helps set an inviting and memorable tone for the entire Harrah's experience. This is a great opportunity for individuals who enjoy working independently and as part of a team while contributing to a vibrant guest-centered environment.
The role of a Valet Attendant at Harrah's is pivotal in shaping the first and last impressions guests have upon arrival and departure. This position typically starts at $13.75 per hour plus tips and involves working a variable schedule that includes evenings, weekends, and holidays. Team members start accruing paid time off (PTO) from day one, and full-time employees become eligible for additional benefits after 90 days. The Valet Attendant is responsible for providing outstanding customer service by greeting guests warmly, efficiently parking vehicles, handling luggage, and ensuring the safety and security of every car. This job demands a high level of energy, professionalism, and attention to detail, as attendants are the face of Harrah’s hospitality.
As a fast-paced and physically demanding role, the Valet Attendant must be able to multitask effectively in a loud and busy environment. The position requires frequent standing, walking, bending, lifting, pushing, and pulling. Attendants must be comfortable handling heavy loads, including lifting and carrying items above and below shoulder height, up to or exceeding 25 pounds. A clean uniform, slip-resistant shoes, and a well-groomed appearance are mandatory. The successful candidate must be at least 18 years old, have a high school diploma or equivalent, and possess excellent communication and customer service skills. Experience in cash handling and working in high-volume environments is strongly preferred.
This role entails greeting every guest with enthusiasm and a smile, opening doors, parking vehicles safely in designated areas, inspecting cars for damage, issuing and collecting tickets, and assisting guests with their luggage when needed. Valet attendants are also expected to manage customer interactions, including handling complaints with a positive and professional attitude. By creating a "luck building" and upbeat atmosphere, the valet helps set an inviting and memorable tone for the entire Harrah's experience. This is a great opportunity for individuals who enjoy working independently and as part of a team while contributing to a vibrant guest-centered environment.
Job Requirements
- Must be at least 18 yrs. of age
- Ability to read, write, and understand English
- Communicates effectively and maintains positive working relationships with guests, coworkers, and management
- Report to work in a neat and clean uniform, with slip resistant shoes
- Well-groomed hair and personal hygiene are essential
- High School Diploma or equivalent required
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Must pass background check, driving background check
- Must be able to work any day of the week and any shift, including holidays and weekends
- Must present a well-groomed appearance
- Minimum six months to a year cash handling experience strongly preferred within high volume industries
- Must have excellent customer service/communication skills
- Ability to work in a loud, fastpaced environment while handling multiple tasks under time constraints
- Requires frequent standing, walking, bending, lifting, reaching, pushing, and pulling throughout the shift
- Must be able to work independently along with a team mentality
- Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more
- Must be able to stand for prolonged periods of time or entire shift
- Must be able to work at a fast pace and in stressful situations
- Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust
- Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues
Job Qualifications
- High school diploma or equivalent
- Minimum six months to a year cash handling experience strongly preferred within high volume industries
- Must have excellent customer service/communication skills
- Ability to work independently along with a team mentality
- Ability to read, write, and understand English
- Communicates effectively and maintains positive working relationships with guests, coworkers, and management
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Job Duties
- Demonstrates regular and predictable attendance
- arrives on time in a clean uniform with required name tag, ID, and licenses, ready to work with a positive, ready-to-learn attitude
- Greets guests and team members warmly and professionally, supporting our Family Style Service culture
- Works a flexible schedule, including nights, weekends, holidays, and overtime as needed
- Greet each guest as they arrive with enthusiasm and a smile
- Make sure you open doors for all guests, men and women
- Safely park the vehicle in the designated Valet parking spot or directed by Management Team, make sure the windows are rolled up, keys are in hand and lock the doors
- Prior to parking vehicle, quickly check it for damage, dents, scratches, broken glass, and document the damage seen on the vehicle ticket
- Attendants will be responsible for ticketing on the drive
- Assist with transport baggage of arriving/departing guests if necessary
- Retrieve vehicles in a safe and timely manner, opening the doors for guests and thanking them for coming to Harrah's
- Make sure each guest receives a claim ticket and a ticket must be collected upon retrieval of vehicle
- Handle customer interaction, complaints and challenging situations while maintaining a positive and upbeat attitude
- Creates a positive and "luck building" environment for guests and other employees
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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