Valet Attendant, Part-Time $19/hr (Los Gatos, CA)

San Jose, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $19.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

flexible schedule

Professional Development

Employee Discounts

Job Description

All About Parking Inc. is a reputable valet and parking management company committed to delivering exceptional parking and customer service solutions. Known for managing valet parking, electric vehicle (EV) charging services, and driving operations, the company serves a variety of clients with a strong emphasis on professionalism, safety, and customer satisfaction. As an equal opportunity employer, All About Parking Inc. promotes a diverse and inclusive workforce, free from discrimination based on race, color, creed, age, sex, religion, or national origin. The company ensures all team members complete successful background checks, emphasizing a secure and trustworthy work environment.

The role of Attendant at All About Parking Inc. is a dynamic and client-facing position integral to the daily operations of valet and EV services. This position requires a courteous professional who will greet customers, manage vehicle parking and retrieval, and provide assistance with vehicle-related queries. Responsibilities extend to managing EV charging stations, assisting in station operations, performing key audits, and supporting traffic control at client locations. The candidate must ensure smooth and efficient vehicle handling while maintaining a clean, orderly work area and keeping detailed logs of activities and services performed. There is also an emphasis on safe driving practices and adherence to all traffic laws and company policies when operating customer or company vehicles.

Attendants at All About Parking Inc. are expected to deliver first and lasting impressions through excellent customer service, including assisting customers with luggage, wheelchairs, umbrellas, and directions. The role requires flexibility in working hours to cover peak periods or emergency situations. Teamwork, adaptability, and the ability to work independently with minimal supervision are crucial. Furthermore, the position demands knowledge of company policies, the ability to handle cash and ticket systems responsibly, and competency in reporting and record-keeping via the company’s employee portal or mobile devices.

This full-time role is suited for individuals with a valid driver's license, clean driving record, at least three years of driving experience, and fluency in English for effective communication. Physical demands include regularly moving in and out of vehicles, standing for extended periods, and occasionally lifting up to 50 pounds. The work environment is fast-paced and often outdoors, with exposure to varying weather conditions, noise, and other environmental factors. All About Parking Inc. values punctuality, reliability, and professionalism, providing all attendants with opportunities for growth and hands-on training, especially related to EV operations.

This Attendant position offers an engaging opportunity for motivated individuals passionate about customer service and driving operations within an evolving industry focused on sustainable vehicle solutions. If you seek a role offering diversity, interaction, and a chance to impact the client experience positively, All About Parking Inc. invites you to join their team and help maintain their high standards of excellence and customer satisfaction.

Job Requirements

Must be at least 19 years of age
Must have 3 years of driving experience
Must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
High school diploma or equivalent preferred
Some customer service/public relations experience
Fluent in English with excellent verbal and written communications skills
Ability to communicate in a positive manner with co-workers, customers and vendors at all times
Ability to work effectively on a team and independently
Ability to multi-task in a fast-paced environment
Must possess a cell phone and email account
Must have reliable means of transportation to work

Job Qualifications

Must be at least 19 years of age
Must have 3 years of driving experience
Must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
Fluent in English with excellent verbal and written communications skills
High school diploma or equivalent preferred
Some customer service/public relations experience
Possess enthusiasm for delivering exceptional customer service
Ability to communicate in a positive manner with co-workers, customers and vendors at all times
Work effectively on a team and independently to resolve customer issues
Assist in maintaining station operations
Maintain EV operations
Maintain vehicle driving operations
Recommend procedures that increase efficiency and maximize throughput for charging
Provide hands-on EV training as needed
Accommodate a flexible work schedule, including different times and locations
Ability to multi-task in a fast-paced environment
Ability to report data and execute other duties with minimal direction
Ability to add, subtract, multiply and divide
Must possess a cell phone and email account and a reliable means of transportation to work

Job Duties

Comply with all company policies and procedures
Assist in maintaining station operations
Update valet and EV charging logs
Maintain a clean and orderly work environment including relief of car backlog
Acknowledge and greet all incoming customers in a friendly, welcoming manner that demonstrates first and lasting impressions
Perform outdoor concierge/customer service duties as requested
Anticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, directing traffic etc
Tactfully manages difficult or emotional customer situations
Safely perform valet parking and EV services including parking, retrieving and delivering customer vehicles and management of EV charging stations
Safely operate customer and company vehicles in accordance with all traffic regulations, applicable laws and company policies
Perform hourly and daily key audits including key transfers to customers and clients as directed
Manage cash, valet tickets, ticketless technology systems, keys and equipment in accordance with company policy
Assist in completing hourly and daily activity logs using employee portal or phone if available
Safely operate, ride, rebalance and secure bicycles for customers
Maintain a professional appearance and courteous demeanor at all times
Shows respect and sensitivity for cultural differences and promotes a harassment-free environment
Have working knowledge of account specific details
Be flexible with work shifts/hours to service peak volume periods, vacated shifts and other emergency situations
Other duties and responsibilities as assigned