
Job Overview
Compensation
Hourly
Range $14.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
Job Description
Our company is a well-established hospitality service provider, dedicated to delivering exceptional guest experiences in a fast-paced and dynamic environment. We pride ourselves on our commitment to excellence, safety, and guest satisfaction. Catered towards the hospitality industry, our company specializes in valet and guest service operations, ensuring that every guest’s arrival and departure is seamless and memorable. We uphold core values that emphasize family-style service, diversity, equity, inclusion, and a warm, welcoming atmosphere for both guests and employees.
The Valet Attendant role is crucial to maintaining the high standards our guests expect. This position involves parking guest vehicles safely, retrieving vehicles from the garage efficiently, assisting with luggage, and transporting guests to oversize parking lots. The valet attendant acts as a representative of our hospitality brand, requiring a positive attitude, excellent communication skills, and a dedication to providing outstanding service in a fast-moving setting. This role demands multitasking in various physical environments, including conditions that may be noisy, hot, cold, or dimly lit. Successful candidates will interact constantly with guests and colleagues, ensuring the safety and security of both guests and their vehicles.
Our valet attendants are trained in the proper use of mechanical and computer equipment, including man-lifts and key management systems, to optimize workflow while upholding the highest safety standards. The position requires flexibility in scheduling, including potential shifts on nights, weekends, holidays, and overtime as needed to maintain continuous service availability. Employees are expected to exemplify our mission, vision, and culture of inclusivity, ensuring a respectful and enjoyable environment for everyone.
This role not only demands technical skills but also strong interpersonal abilities, as valet attendants are often the first and last point of contact for our guests. You will play an essential part in shaping their overall experience by providing prompt, courteous, and professional service. Your responsibilities also include maintaining cleanliness and organization within the valet office, managing the valet ticketing system accurately, and supporting other team members when needed by assisting with luggage or guiding guests.
Joining our team means becoming part of a family that values diversity, equity, and inclusion in the workplace. We support our employees with ongoing training and development opportunities, fostering a positive work environment where everyone can thrive. If you enjoy interacting with people, handling a variety of tasks in an energetic environment, and take pride in contributing to excellent guest experiences, this Valet Attendant role offers a rewarding career path within the hospitality industry.
The Valet Attendant role is crucial to maintaining the high standards our guests expect. This position involves parking guest vehicles safely, retrieving vehicles from the garage efficiently, assisting with luggage, and transporting guests to oversize parking lots. The valet attendant acts as a representative of our hospitality brand, requiring a positive attitude, excellent communication skills, and a dedication to providing outstanding service in a fast-moving setting. This role demands multitasking in various physical environments, including conditions that may be noisy, hot, cold, or dimly lit. Successful candidates will interact constantly with guests and colleagues, ensuring the safety and security of both guests and their vehicles.
Our valet attendants are trained in the proper use of mechanical and computer equipment, including man-lifts and key management systems, to optimize workflow while upholding the highest safety standards. The position requires flexibility in scheduling, including potential shifts on nights, weekends, holidays, and overtime as needed to maintain continuous service availability. Employees are expected to exemplify our mission, vision, and culture of inclusivity, ensuring a respectful and enjoyable environment for everyone.
This role not only demands technical skills but also strong interpersonal abilities, as valet attendants are often the first and last point of contact for our guests. You will play an essential part in shaping their overall experience by providing prompt, courteous, and professional service. Your responsibilities also include maintaining cleanliness and organization within the valet office, managing the valet ticketing system accurately, and supporting other team members when needed by assisting with luggage or guiding guests.
Joining our team means becoming part of a family that values diversity, equity, and inclusion in the workplace. We support our employees with ongoing training and development opportunities, fostering a positive work environment where everyone can thrive. If you enjoy interacting with people, handling a variety of tasks in an energetic environment, and take pride in contributing to excellent guest experiences, this Valet Attendant role offers a rewarding career path within the hospitality industry.
Job Requirements
- Ability to understand and comply with all company and departmental rules and regulations
- Ability to multi-task
- Ability to competently park a guest's vehicle and bring it down
- Constant direct contact with guests
- Work in fast-paced environment
- Ability to work in varying conditions including hot, cold, noisy, and dimly lit areas
- Knowledge and use of electrical, mechanical, and computer equipment
- Work with verbal and face-to-face contact
- Schedule flexibility including nights, weekends, holidays, and overtime
Job Qualifications
- High school diploma
- Valid driver's license
- Excellent communication skills
- Ability to multitask
- Positive attitude and good spirit
- Knowledge and use of mechanical and computer equipment
- Ability to provide excellent guest service
Job Duties
- Parks guest's vehicles
- Proper and safe use of the man-lift
- Retrieves guest's vehicle from parking garage and secures the guest's vehicle
- Hangs keys on the keyboard on the proper hook
- Removes keys from the keyboard and matches the valet ticket numbers properly
- Files valet tickets in the ticket rack provided
- Answers the phone professionally and courteously
Job Location
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