VALET ATTENDANT: PART-TIME

Rohnert Park, CA, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Life insurance

Employee assistance program

Job Description

Graton Resort & Casino is a premier entertainment destination located in Northern California, known for its dynamic gaming options, luxury resort accommodations, and exceptional customer service. As a prominent casino and resort, Graton Resort & Casino offers a vibrant atmosphere where guests can enjoy a variety of dining, gaming, and entertainment experiences in a safe and welcoming environment. The resort is committed to upholding the highest standards of hospitality, ensuring that every guest experience is memorable and exceeds expectations. Graton Resort & Casino also prioritizes creating a positive workplace that values diversity, teamwork, and professional growth for its employees.

We are currently seeking dedicated and friendly Valet Attendants to join our team. The role of a Valet Attendant at Graton Resort & Casino is pivotal in providing guests with seamless and efficient parking services. The Valet Attendant is responsible for safely operating and parking guests' vehicles while maintaining excellent customer service standards. This position requires attentiveness to detail, as attendants must carefully inspect each vehicle for existing damages before parking and ensure that all vehicles are parked properly and securely. The role also involves handling guest luggage with care during hotel check-in and check-out to enhance the guest experience. Valet Attendants play a crucial part in maintaining a smooth flow of traffic in the parking area, keeping the driveway clear and accessible at all times.

Safety is a top priority in this role, as attendants must ensure a clean and hazard-free working environment. The ability to operate both manual and automatic transmission vehicles is preferred to accommodate the variety of vehicles guests may have. Prompt and courteous service is required when returning vehicles to guests, ensuring that each car is returned in the same condition it was received. Valet Attendants at Graton Resort & Casino are expected to consistently embody the company's core values and exemplary service standards, contributing positively to the overall guest experience and the resort's reputation for excellence. This is an exciting opportunity for individuals who enjoy interacting with guests and want to be part of a dynamic team in a luxury resort and casino setting. Employment type is typically full-time or part-time based on the resort's scheduling needs; competitive compensation is offered, in line with industry standards for valet services.

Job Requirements

Ability to operate manual and automatic transmission vehicles
Strong communication skills
Friendly and positive demeanor
Ability to work in various weather conditions
Must be punctual and reliable
Ability to handle guest luggage carefully
Compliance with company policies and procedures

Job Qualifications

High school diploma or equivalent preferred
Previous experience in valet or customer service roles beneficial
Ability to drive manual and automatic transmission vehicles preferred
Excellent customer service and communication skills
Ability to work in a fast-paced environment
Strong attention to detail and responsibility
Physical ability to stand, walk, and lift luggage as needed

Job Duties

Practice, support, and promote Graton Resort & Casino's core values and exemplary service standards at all times
Record any damage on guest's automobile before parking
Properly and accurately park guest's vehicles in correct parking lot spaces
Lock guests' vehicles and securely store keys
Keep driveway clear of cars that need parking
Return cars to guests promptly and in the same condition
Ensure a safe and clean working environment
Handle guest luggage with care during hotel check in and check out
Drive manual and automatic transmissions (preferred)