Job Overview
Compensation
Hourly
Range $15.50 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
flexible scheduling
Job Description
Graton Resort & Casino is a renowned hospitality and entertainment destination located in Rohnert Park, California. Known for its vibrant casino floor, luxurious hotel accommodations, diverse dining options, and live entertainment, Graton Resort & Casino offers guests an unforgettable experience rooted in excellent service and a welcoming atmosphere. The property is owned and operated by the Federated Indians of Graton Rancheria, aiming to provide a friendly, safe, and enjoyable environment for both guests and employees alike. With a strong commitment to customer satisfaction and operational excellence, Graton Resort & Casino continues to be a popular destination for locals and visitors seeking entertainment and relaxation.
The Valet Parking Attendant role at Graton Resort & Casino is a vital position that directly supports guest satisfaction by ensuring the safe and efficient handling of guests' vehicles. As a Valet Parking Attendant, you will be responsible for greeting guests in a friendly and courteous manner, managing the parking of vehicles with care, and maintaining a secure environment for both vehicles and visitors. This position requires attention to detail, excellent driving skills, and the ability to work in a fast-paced and guest-focused setting. Team members in this role uphold Graton Resort & Casino's core values and Exemplary Service Standards at all times, contributing significantly to the overall guest experience.
A key responsibility includes inspecting vehicles for existing damage before parking, accurately recording any issues, and ensuring vehicles are parked in their designated spots. Valet attendants must also ensure guest vehicles are locked and keys are securely stored throughout their stay. Efficiently managing vehicle retrieval and returning cars promptly in the same condition as received is another critical function. The role may also involve assisting guests with their luggage during check-in and check-out, further enhancing the service experience.
Safety and cleanliness are paramount; attendants are expected to maintain a clear driveway at all times and promote a safe, clean working environment. Preference is given to individuals who can confidently operate both manual and automatic transmission vehicles, as this skill set broadens the range of vehicles attendants can handle. This full-time position offers opportunities to engage directly with guests from diverse backgrounds, requiring excellent interpersonal skills and a positive attitude. Working at Graton Resort & Casino not only means being part of a leading entertainment venue but also becoming a valued member of a team dedicated to outstanding guest service and community engagement.
The Valet Parking Attendant role at Graton Resort & Casino is a vital position that directly supports guest satisfaction by ensuring the safe and efficient handling of guests' vehicles. As a Valet Parking Attendant, you will be responsible for greeting guests in a friendly and courteous manner, managing the parking of vehicles with care, and maintaining a secure environment for both vehicles and visitors. This position requires attention to detail, excellent driving skills, and the ability to work in a fast-paced and guest-focused setting. Team members in this role uphold Graton Resort & Casino's core values and Exemplary Service Standards at all times, contributing significantly to the overall guest experience.
A key responsibility includes inspecting vehicles for existing damage before parking, accurately recording any issues, and ensuring vehicles are parked in their designated spots. Valet attendants must also ensure guest vehicles are locked and keys are securely stored throughout their stay. Efficiently managing vehicle retrieval and returning cars promptly in the same condition as received is another critical function. The role may also involve assisting guests with their luggage during check-in and check-out, further enhancing the service experience.
Safety and cleanliness are paramount; attendants are expected to maintain a clear driveway at all times and promote a safe, clean working environment. Preference is given to individuals who can confidently operate both manual and automatic transmission vehicles, as this skill set broadens the range of vehicles attendants can handle. This full-time position offers opportunities to engage directly with guests from diverse backgrounds, requiring excellent interpersonal skills and a positive attitude. Working at Graton Resort & Casino not only means being part of a leading entertainment venue but also becoming a valued member of a team dedicated to outstanding guest service and community engagement.
Job Requirements
- High school diploma or equivalent
- Valid driver's license
- Clean driving record
- Ability to safely operate vehicles including manual and automatic transmissions
- Ability to interact courteously with guests
- Physical ability to handle luggage and stand for extended periods
- Availability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in valet parking or customer service roles is advantageous
- Ability to operate both manual and automatic transmission vehicles preferred
- Strong communication and interpersonal skills
- Ability to work well in a team and under pressure
- Basic knowledge of safety and security procedures
- Valid driver's license with a clean driving record
Job Duties
- Practice, support, and promote Graton Resort & Casino's core values and Exemplary Service Standards at all times
- Record any damage on guest's automobile prior to accepting and parking the vehicle
- Properly and accurately park guest vehicles in correct parking spaces
- Lock guest vehicles and securely store keys
- Keep the driveway clear of cars needing to be parked
- Return cars to guests promptly and in the same condition as received
- Maintain a safe and clean working environment
- Drive both manual and automatic transmissions as needed
- Handle guest luggage with care during check-in and check-out
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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