Valet Attendant, Part Time

Independence, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $13.75

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Paid Time Off

Health Insurance

Employee Discounts

Retirement Plan

flexible schedule

Training and Development

Tips

Job Description

Harrah's is a renowned entertainment and hospitality company known for delivering memorable experiences to its guests through its casino, hotel, and resort services. With a dedication to creating a fun and welcoming atmosphere, Harrah's has earned a reputation for exceptional customer service and a commitment to excellence. As part of the larger Caesars Entertainment family, Harrah's stands out as a leader in the industry by focusing on customer satisfaction, employee engagement, and innovative amenities that create a unique and exciting environment for all visitors. Working for Harrah's means being part of a dynamic team that values diversity, teamwork, and professional growth. Employees enjoy a positive workplace culture that fosters career development and personal achievement while contributing to the brand's overall success and guest satisfaction.

The Valet Attendant position at Harrah's is an engaging role designed to bring excitement and positive energy from the moment guests arrive. Starting at $13.75 per hour plus tips, this position includes a variable work schedule consisting of evenings, weekends, and holidays. Team members begin accruing paid time off (PTO) from day one, with full-time employees becoming eligible for comprehensive benefits after 90 days. The role is fast-paced and customer-oriented, requiring attendants to greet guests warmly, manage vehicle parking safely and efficiently, and assist with baggage handling. The role goes beyond simple parking duties by emphasizing a friendly, professional presence that enhances the guest experience and sets the tone for a memorable visit to Harrah's.

Valet attendants are crucial in creating a welcoming atmosphere and ensuring that guests feel valued and well cared for during their time on the property. Responsibilities include opening doors, handling vehicle keys with care, and parking cars in designated spots while checking for damages and documenting any issues. Attendants are also responsible for ticketing vehicles, retrieving cars promptly upon guest request, and maintaining the highest safety and security standards. Additionally, this role involves handling guest complaints and interactions with a positive, solution-focused attitude, thus embodying the company's Family Style Service culture. This comprehensive role provides a great opportunity for individuals looking to build customer service skills in a lively and supportive environment while earning a competitive wage and enjoying employee benefits.

Job Requirements

Must be at least 18 years of age
Ability to read, write, and understand English
High school diploma or equivalent
Ability to work any day of the week and any shift, including holidays and weekends
Must pass background check and driving background check
Ability to work in a fast-paced and loud environment
Ability to stand for prolonged periods
Ability to bend, twist, turn, push, pull, and lift 25 lbs or more
Excellent customer service and communication skills
Must be well-groomed and maintain personal hygiene
Ability to work independently and in a team
Flexible schedule availability

Job Qualifications

Must be at least 18 yrs. of age
Ability to read, write, and understand English
Communicates effectively and maintains positive working relationships with guests, coworkers, and management
Report to work in a neat and clean uniform, with slip resistant shoes
Well-groomed hair and personal hygiene are essential
High School Diploma or equivalent required
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Must pass background check, driving background check
Must be able to work any day of the week and any shift, including holidays and weekends
Must present a well-groomed appearance
Minimum six months to a year cash handling experience strongly preferred within high volume industries
Must have excellent customer service/communication skills
Ability to work in a loud, fast-paced environment while handling multiple tasks under time constraints
Requires frequent standing, walking, bending, lifting, reaching, pushing, and pulling throughout the shift
Must be able to work independently along with a team mentality
Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more
Must be able to stand for prolonged periods of time or entire shift
Must be able to work at a fast pace and in stressful situations
Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust
Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues

Job Duties

Demonstrates regular and predictable attendance
arrives on time in a clean uniform with required name tag, ID, and licenses, ready to work with a positive, ready-to-learn attitude
Greets guests and team members warmly and professionally, supporting our Family Style Service culture
Works a flexible schedule, including nights, weekends, holidays, and overtime as needed
Greet each guest as they arrive with enthusiasm and a smile
Make sure you open doors for all guests, men and women
Safely park the vehicle in the designated Valet parking spot or directed by Management Team, make sure the windows are rolled up, keys are in hand and lock the doors
Prior to parking vehicle, quickly check it for damage, dents, scratches, broken glass, and document the damage seen on the vehicle ticket
Attendants will be responsible for ticketing on the drive
Assist with transport baggage of arriving/departing guests if necessary
Retrieve vehicles in a safe and timely manner, opening the doors for guests and thanking them for coming to Harrah's
Make sure each guest receives a claim ticket and a ticket must be collected upon retrieval of vehicle
Handle customer interaction, complaints and challenging situations while maintaining a positive and upbeat attitude
Creates a positive and "luck building" environment for guests and other employees