Valet Attendant (Overnight / Part-Time)

New Waterloo is an independent hospitality company based in Austin, Texas, that places a strong emphasis on community and social impact. As a community-centric entity, New Waterloo uses its platform to empower its people and the communities it serves by fostering environments that encourage lasting positive change. The company is staffed by a team of experienced hospitality professionals who offer the resources, expertise, and enthusiasm necessary to create thoughtful places and successful businesses. New Waterloo prides itself on being an equal-opportunity employer that values diversity and inclusion. They fiercely avoid discrimination on any grounds, including race, religion, gender, sexual orientation, and disability, ensuring a welcoming and supportive workplace for all employees.

This role focuses on the position of a valet at New Waterloo properties. The valet is a vital part of the hospitality team, responsible for ensuring that guests feel warmly welcomed the moment they arrive. Key responsibilities include greeting guests personally, assisting with luggage, and ensuring the safety and efficient parking and retrieval of vehicles. Besides these tasks, the valet maintains the tidiness and cleanliness of the hotel's front lobby, entrance areas, and exterior spaces, ensuring a positive and immaculate first impression for all visitors. Valets also have a knowledge base of the hotel’s services, operation hours, and amenities to provide accurate information and encourage guests to take advantage of available offerings.

This job requires someone who can safely and responsibly operate vehicles, maintain strong communication and organizational skills, and provide excellent customer service with a friendly demeanor. The valet is expected to be attentive to potential safety issues throughout public areas and assist with accommodations for guests with disabilities as needed. This position offers competitive wages and a comprehensive benefits package for full-time employees, making it a rewarding opportunity for individuals seeking a dynamic, guest-oriented role in the hospitality industry. New Waterloo’s commitment to fostering a supportive and engaged workforce underscores the importance of this position in maintaining the company’s reputation for exceptional guest experiences and community engagement.