PARKING MANAGEMENT logo

Valet Attendant - Orlando, FL

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.00 - $12.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
401k
Life insurance
Paid Time Off
Paid training
Bonus opportunities
Tuition Assistance
Employee Discounts

Job Description

Parking Management Company (PMC) is a nationally recognized leader specializing in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC delivers premier valet and self-parking management services, shuttle operations, event parking, as well as porter and bell services. The company extends its services across diverse industries such as hotels, resorts, healthcare facilities, and event venues. PMC’s approach is deeply rooted in a guest-first mindset, emphasizing excellence and the seamless integration of parking services as an extension of hospitality experiences. By prioritizing high-touch, personalized customer service, PMC effectively enhances the overall guest experience at the properties and events it serves. PMC prides itself on consistently maintaining professional standards that support operational excellence, guest safety, and customer satisfaction.

The available position is for a Hospitality Valet Attendant who primarily works across luxury hotels, resorts, and large-scale events. Valet Attendants at PMC are pivotal in shaping the first and last impressions guests have when visiting these establishments. This role offers both full-time and part-time schedules, providing flexibility for a wide range of candidates. Valets can expect competitive compensation with hourly wages ranging approximately from $13.00 to $20.00 or more per hour, depending on the market, and earning potential is significantly enhanced through tips based on service quality and customer interactions.

A Valet Attendant at PMC is more than just a driver—they are ambassadors of the hospitality brand. Their responsibilities include safely and efficiently parking and retrieving guest vehicles while delivering consistent, energetic, and attentive customer service. Attendants must maintain a polished appearance and confident communication skills. The work environment is active and fast-paced, often outdoors, and demands physical stamina, flexibility, and adaptability. Candidates who thrive while interacting with guests, enjoy an active role, and appreciate the importance of safety and organization will find this position rewarding.

In this role, team members contribute not only to the parking operations but also to the overall satisfaction of guests by managing vehicle inspections, traffic flow, and attendance in a professional and courteous manner. They represent the company’s values through their conduct and uphold strict adherence to safety and operational protocols. This position offers significant opportunities to develop valuable customer service skills applicable across the hospitality industry, along with benefits such as health insurance, 401K plans, paid training, bonus opportunities, and tuition assistance. PMC supports a culture of pay transparency and equal opportunity employment. This role is classified as non-exempt under the Fair Labor Standards Act, making it eligible for overtime pay when applicable. PMC also emphasizes compliance with all federal, state, and local employment laws, providing a supportive and equitable working environment.

PMC is committed to fostering an inclusive workplace accommodating individuals with disabilities, ensuring that reasonable accommodations are provided to allow all employees to perform essential job functions. The Valet Attendant role offers a unique blend of physical demands, guest interaction, and operational responsibilities, making it an excellent opportunity for individuals looking to build a career in hospitality services while earning flexible income. Overall, this role is integral to the everyday success of PMC’s hospitality service offerings, blending safety, efficiency, and guest engagement into a seamless and professional parking service experience.

Job Requirements

  • High school diploma or general education degree (GED)
  • Customer service experience preferred
  • Valid driver’s license
  • Reliable transportation
  • Acceptable motor vehicle record with no more than three moving violations within three years
  • Clean background check
  • Ability to perform physical tasks including standing, walking, and lifting up to 50 lbs
  • Flexibility to work nights, weekends, and holidays
  • Maintain professional appearance and grooming according to company standards

Job Qualifications

  • High school diploma or general education degree (GED)
  • Customer service experience preferred
  • Valid driver’s license
  • Reliable transportation
  • Acceptable motor vehicle record with no more than three moving violations within three years
  • Clean background check
  • Ability to provide exceptional guest service through professional communication and active listening
  • Capacity to adapt to changing work environments and manage competing demands
  • Dependability in following instructions and maintaining work schedules
  • Physical stamina to stand, walk, and lift up to 50 lbs
  • Flexibility to work nights, weekends, and holidays
  • Ability to maintain professional appearance and adhere to uniform standards

Job Duties

  • Conduct vehicle damage inspections and document parking locations on claim tickets
  • Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
  • Follow all safety protocols to maintain personal and vehicle security
  • Maintain compliance with attendance and timekeeping policies including clocking in/out and accurately reporting tips
  • Keep valet areas clean, organized, and presentable at all times
  • Handle challenging situations with professionalism, resolve problems promptly and ensure high-quality service
  • Support team environment by recognizing accomplishments and assisting colleagues
  • Maintain regular attendance and adhere to company policies
  • Arrive on time, in full uniform and properly groomed
  • Perform additional tasks as needed to support operational goals
  • Attend required staff meetings and complete training modules on time

Job Criteria

Experience

Entry Level (1-2 years)


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