Valet Attendant – Orange Coast Memorial $21/HR + Tips

Anaheim, CA, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Exact $21.00

Work Schedule

Standard Hours

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

telemedicine

401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests across numerous locations. Renowned for its commitment to hospitality excellence, Towne Park focuses on delivering compassionate and attentive services that ease guests' anxiety and make their visits memorable. As an industry leader in valet and guest services, Towne Park blends professionalism with friendly customer service, emphasizing the importance of every interaction to create a positive impact. The company fosters a supportive work environment where employees are encouraged to contribute meaningfully, gaining rewarding career opportunities. Towne Park values its team and continuously invests in their development and well-being, recognizing that an engaged workforce drives exceptional customer experiences. Employees enjoy a workplace culture that prioritizes respect, teamwork, and recognition, ensuring everyone has a chance to make a difference and be appreciated.

Towne Park is currently seeking a Guest Service Associate to join its dynamic team. This role is perfect for individuals passionate about hospitality and customer service. The Guest Service Associate will provide attentive, efficient, and friendly service to guests, ensuring their parking and luggage-handling experiences are smooth and enjoyable. The position involves greeting guests warmly, assisting with vehicle parking and retrieval safely, and providing helpful information about local amenities and services. This role plays a crucial part in forming the first and lasting impression for customers, thereby contributing directly to the company’s reputation for excellence.

This full-time position offers a Monday through Friday work schedule, making it ideal for those seeking consistent and predictable hours. Towne Park offers competitive compensation starting at $21 per hour plus tips, reflecting the skills, experience, and training of the successful candidate. The company recognises the value of its employees and provides opportunities to enroll in valuable benefits programs including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and a 401k retirement plan. These benefits help ensure employees are supported both today and in the future. This role requires physical stamina and the ability to work outdoors in various weather conditions, which suits active individuals who enjoy an engaging and socially interactive workplace. Towne Park takes pride in creating a caring and impactful work environment where employees not only perform their tasks but also contribute positively to the experiences of guests and fellow staff. This opportunity represents a fulfilling career path with opportunities to grow within a respected hospitality company that makes a difference every day.

Job Requirements

High school diploma or equivalent
valid driver’s license for the state applied to work or commutable distance
one month related experience and/or training or equivalent combination of education and experience
knowledge of customer service principles
ability to read and write English
ability to comprehend and write simple instructions and correspondence
basic math skills including addition, subtraction, multiplication and division
understanding of 24 hour time and applicable rates
physical ability to lift up to 100 pounds occasionally and work outdoors in various weather conditions
ability to perform parallel parking
must follow established procedures and guidelines as directed

Job Qualifications

High school diploma or general education degree
one month related experience and/or training or equivalent combination of education and experience
must hold a valid driver’s license for the state applied to work or within a commutable distance
knowledge of principles and processes for providing customer and personal services
ability to read and write standard English
ability to comprehend simple instructions, short correspondence and memos
ability to write simple correspondence
ability to effectively present information in one-on-one and small group situations
ability to add and subtract three digit numbers and multiply and divide by 10’s and 100’s including using American money
ability to understand 24 hour and military time
ability to understand rates applicable to time passed
ability to operate a manual transmission highly desirable
ability to perform parallel parking

Job Duties

Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
acknowledges and greets guests within five feet using guest last names
uses salutation of the day and welcomes guests to the location
practices proper Towne Park phone etiquette
posts up in designated areas when not completing tasks
parks and retrieves vehicles while driving slowly and cautiously
assists guests with bell services and luggage storage
opens all vehicle and hotel doors for guests
assists guests with directions, taxis, reservations and other inquiries
provides guests with information about outlets, meeting rooms, amenities and local attractions
delivers messages, items and guest amenities as requested
shuttles guests to approved locations
explains parking rates and retrieval procedures upon arrival
issues claim checks only after receiving vehicle keys and collects claim checks prior to issuing keys
completes and maintains all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
calculates and collects revenue for vehicles when needed