Valet Attendant | Los Angeles, CA

12 Oaks Parking is a respected family-owned valet and parking management company that has experienced significant growth, expanding from a modest team of 100 employees to over 1,000 professionals across various regions. The company is known for its commitment to quality service and operational excellence, establishing its reputation through a foundation built on the values of Connections and Competence. This means not only focusing on how well employees perform their tasks but also emphasizing the importance of interpersonal relationships and how guests are treated during every interaction.

12 Oaks nurtures a culture anchored by three essential pillars: Our Actions, Our Opportunities, and Our Culture. Our Actions highlight the daily behaviors that foster meaningful connections and showcase professional competence. Our Opportunities emphasize the company's commitment to helping employees surpass expectations and continually develop their skills. Finally, Our Culture reflects the collective values shared by all team members, which sustain strong relationships and uphold exceptional standards across all areas of operation.

The role of Valet Attendant at 12 Oaks Parking is an essential position responsible not just for vehicle management but also for enhancing the overall guest experience. This role is located in Los Angeles, CA, and requires candidates to have open availability throughout the week during operational hours, underscoring the importance of flexibility. As a Valet Attendant, your responsibilities go beyond simply parking and retrieving vehicles safely. It involves greeting guests warmly with smiles, using their names when possible, and maintaining eye contact to foster a genuine welcoming atmosphere. You are the face of the company, creating positive first impressions that set the tone for all interactions.

Valet attendants at 12 Oaks are expected to demonstrate meticulous care when handling vehicles, ensuring they are parked and retrieved with utmost confidence and attention. The role encourages team members to seize opportunities to exceed expectations—whether through small thoughtful gestures or standout moments that delight guests. Collaboration is key in this fast-paced environment, as supporting your teammates and ensuring smooth daily operations are integral aspects of success.

12 Oaks takes pride in its team-first culture, where mutual support and respect allow every employee to thrive. Flexible work schedules accommodate personal lives and commitments, fostering a healthy work-life balance. Growth opportunities are plentiful, whether through skill development programs or increased responsibilities. The work is active and engaging, guaranteeing that every day brings new challenges and opportunities to make a meaningful impact on the guest experience.

Committed to diversity and inclusion, 12 Oaks is an equal opportunity employer. The company values diversity across all dimensions, including race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, and disability status. Every candidate is treated with respect and fairness, and all new hires must successfully complete pre-employment assessments, including background checks and motor vehicle record reviews, to ensure the highest standards of safety and professionalism.

Overall, a career as a Valet Attendant at 12 Oaks Parking provides a fulfilling opportunity for individuals who are passionate about excellent customer service, enjoy dynamic work environments, and want to grow within a supportive and acclaimed company.