Caesars Entertainment logo

Valet Attendant-On Call-Silver Legacy

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Caesars Entertainment is a globally recognized leader in the gaming and hospitality industry, known for its commitment to delivering exceptional guest experiences and creating extraordinary environments for entertainment, leisure, and social engagement. With a rich heritage and a clear mission to "Create the Extraordinary," Caesars embraces innovation and excellence, operating iconic properties that offer world-class gaming, dining, and entertainment. The company prides itself on a culture that upholds its core values — Blaze the Trail, Together We Win, and All-In on Service — ensuring a collaborative and customer-focused workplace for its Team Members. Caesars Entertainment also emphasizes its corporate social responsibility through the People Planet Play framework, dedicated to fostering economic development, supporting the wellbeing of employees and communities, and practicing sustainability and inclusion wherever it operates.

The role of a Valet at Caesars Entertainment is integral to enhancing the guest experience by providing prompt, courteous, and professional service from the moment guests arrive. This position requires adept skills in vehicle parking and retrieval, luggage assistance, and managing guest interactions with a positive and helpful attitude. The valet is not just a driver but a vital ambassador of Caesars’ brand, embodying the company’s mission, vision, and values through every interaction. The role operates in a fast-paced environment requiring attention to safety, detail, and customer service excellence. Responsibilities include safely parking guest vehicles, using special equipment like man-lifts, managing keys with precision, and ensuring the cleanliness and security of the valet office space.

Valets also assist guests by transporting vehicles between the oversized parking lot and the hotel, helping with luggage, and providing information and support to guests with professionalism and warmth. Effective communication skills, the ability to multitask, and a respectful, service-oriented demeanor are essential. This position demands physical stamina and flexibility, as it involves working under various conditions including confined spaces, fluctuating outdoor temperatures, and around moving vehicles and equipment.

Caesars Entertainment emphasizes a diverse and inclusive work culture where team members are encouraged to exemplify diversity, equity, and inclusion (DEI) values. This role supports the company’s emphasis on family-style service—a warm, welcoming approach to guest and colleague interactions characterized by respect, empathy, and genuine connection. The company offers a supportive environment with opportunities for growth and development alongside a dynamic team focused on delivering extraordinary experiences.

This employment opportunity requires a high school diploma, a valid driver’s license, and a positive, professional attitude. Candidates must be prepared for flexible scheduling, including nights, weekends, holidays, and potential overtime, to meet the demands of a hospitality environment dedicated to superior guest service. Pre-employment background checks and drug testing are mandatory as part of the onboarding process for roles working with vehicles.

Joining Caesars Entertainment as a Valet means becoming part of a globally respected brand that values you as a key contributor to its success and guest satisfaction. The role is well-suited for individuals passionate about hospitality and safety, who thrive in active and guest-facing environments, and who seek to deliver exceptional service by creating memorable experiences that align with Caesars’ mission to create the extraordinary.

Job Requirements

  • High school diploma
  • Valid driver's license
  • Ability to multitask
  • Ability to competently park a guest's vehicle and competently bring down the guest's vehicle
  • Positive attitude and good spirit
  • Ability to understand and comply with all company and departmental rules and regulations, policies and procedures
  • Constant direct contact with guests
  • Fast paced work area requiring directing guests and answering guest questions
  • Work in confined areas and various conditions including hot, cold, noisy, smoky, dimly lit or brightly illuminated, moving objects, high places, slippery surfaces and exposure to solvents/oils, fumes/odors, dirt/dust
  • Knowledge and use of electrical, mechanical and computer equipment and flame/heat generated devices
  • Work performed with others and includes verbal and/or face-to-face contact
  • Work includes shift work and is performed inside and outside

Job Qualifications

  • High school diploma
  • Valid driver's license
  • Ability to multitask
  • Ability to competently park a guest's vehicle and competently bring down the guest's vehicle
  • Positive attitude and good spirit
  • Excellent communication skills
  • Excellent interpersonal skills
  • Ability to provide internal and external guests with service excellence
  • Schedule flexibility including days off, nights, weekends, holidays, and overtime as needed

Job Duties

  • Parks guest's vehicles
  • Proper and safe use of the man-lift
  • Retrieves guest's vehicle from parking garage and secures the guest's vehicle
  • Hangs keys on the keyboard on the proper hook
  • Remove keys from the keyboard and properly match the valet ticket numbers
  • Files valet tickets in the ticket rack provided
  • Answer the phone professionally and courteously
  • Maintains cleanliness of key booth
  • Keeps the valet office door closed when absent from the office
  • Drives guests with oversized vehicles to the employee lot and returns guests to their vehicles
  • Allows no one to park outside the valet office without leaving his or her key with valet
  • Tickets guest vehicles and helps them with luggage
  • Moves luggage and or calls a bell person
  • Pulls luggage out of the luggage room for guests when bellmen is unavailable
  • Exemplifies core values, family style service, mission and vision
  • Exemplifies diversity, equity, inclusion culture
  • Performs other job-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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