Valet Attendant-(Northshore University Hospital)

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for guests, patients, and visitors. With a strong commitment to delivering compassionate and attentive service, Towne Park strives to make a meaningful impact on every individual it serves. The company operates across various locations, providing top-tier hospitality solutions primarily in the parking and valet services sector. Towne Park fosters a workplace culture that values teamwork, respect, and a genuine desire to brighten someone else’s day through excellent customer interaction. Their mission centers on creating smiles and delivering memorable experiences, whether that means easing the anxiety of a patient and their family, welcoming guests to a new city, or supporting their colleagues. Employees at Towne Park not only contribute to a well-run service but are also part of a community dedicated to making a positive difference every day.

The Guest Service Associate role at Towne Park is a part-time position offering an hourly base pay of $17 plus tips. This role is essential in maintaining the high standards for which Towne Park is known. The work schedule is primarily during morning shifts, either from 6:00 a.m. to 2:00 p.m. or 7:00 a.m. to 3:00 p.m., with weekend availability required. This role is ideal for individuals who enjoy interacting with people, providing excellent customer service, and working in a dynamic, fast-paced environment. The Guest Service Associate is responsible for parking and retrieving guest vehicles safely and promptly and assisting with luggage handling. This position requires a friendly, professional demeanor and the ability to handle multiple tasks with precision and care. Additionally, the role involves guiding guests with information about the facility and local attractions, managing parking-related revenue, and ensuring all processes adhere to company policies and safety standards.

Towne Park supports its employees by offering benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and enrollment in a 401k retirement savings plan, depending on job classification and hours worked. The company values its employees’ contributions and invests in their well-being, although seasonal and temporary roles may not be eligible for these benefits. The position provides a rewarding opportunity to grow within a company that values service excellence and employee satisfaction. Towne Park emphasizes safety, professionalism, and customer satisfaction across all its services, making it a great workplace for those passionate about hospitality and customer engagement.