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Valet Attendant – Minneapolis Marriott & Rand Tower (Weekends Only)
Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $16.37
Work Schedule
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
The Minneapolis Marriott and Rand Tower Hotel is a well-established hospitality destination known for its exceptional guest services and luxurious accommodations in the heart of Minneapolis. These properties offer a blend of historic charm and modern amenities, catering to both business and leisure travelers. Committed to providing an outstanding guest experience, these hotels maintain a focus on professionalism, safety, and attention to detail, ensuring that each visitor feels welcomed and valued. The hotels are part of a larger network operated by Towne Park, a respected company in the valet and parking management industry that emphasizes customer service, employee engagement, and... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the state or commutable distance
- One month related experience or training or equivalent education and experience
- Ability to read and write standard English
- Ability to communicate effectively with guests and team members
- Ability to perform physical tasks including lifting up to 100 pounds
- Flexibility to work weekend second shifts
- Willingness to work outdoors in varying weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read, write, and comprehend simple instructions and correspondence
- Ability to effectively communicate information to guests, clients, and colleagues
- Basic math skills including addition, subtraction, multiplication, and division with American money
- Ability to understand 24 hour and military time systems
- Ability to understand applicable rates
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Greet guests within five feet using professional and friendly manner and use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette and post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information accurately including key tags, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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