Job Overview
Compensation
Hourly
Range $15.94 - $1.00
Benefits
wellness incentive programs
Health Insurance
Income protection benefits
Employee Discounts
Free Meals
Free parking
Career development opportunities
Volunteer programs
Additional company partner discounts
Job Description
MGM Resorts International, a distinguished leader in the hospitality and entertainment industry, is headquartered in Detroit, Michigan. Known for its commitment to creating unique experiences, MGM Resorts International operates a variety of world-class hotels, casinos, and entertainment venues. As a premier destination offering excitement, diversity, and unparalleled entertainment, MGM Resorts has set the standard for guest satisfaction and operational excellence. The company is renowned for its innovative approach to hospitality, blending exceptional service with memorable experiences that keep guests coming back time and again.
Working at MGM Resorts means being part of a dynamic team that values creativity, teamwork, and dedication in delivering top-tier guest experiences. The company fosters a culture where every employee plays a vital role in bringing the resort and entertainment experience to life, contributing to a supportive and engaging workplace environment.
The role available is that of a Valet Attendant, an essential position dedicated to enhancing guest satisfaction from the moment of arrival. Valet Attendants at MGM Resorts are the first point of contact for guests and play a critical role in shaping their overall experience. The position involves assisting guests with parking and retrieving vehicles safely and professionally, adhering to the highest standards of customer service. This role offers a starting wage of $15.94 per hour, plus tips, reflecting the value placed on the role's contribution to the guest experience.
Valet Attendants at MGM Resorts are expected to deliver WOW experiences by understanding and responding to the unique stories and needs of each guest. This role requires enthusiasm, a team-oriented mindset, and the ability to thrive in a fast-paced and high-energy environment. The job demands excellent interpersonal skills, a strong focus on safety, and the capability to remain calm under pressure while managing vehicle flow and guest interactions effectively.
The key responsibilities include greeting guests warmly, collecting vehicle claim checks, accommodating special assistance needs, and working closely with security and supervisory staff to prevent congestion and address any incidents promptly. Valet Attendants also support bell persons by assisting with luggage when necessary and provide guests with information about hotel services and local attractions. This role is perfect for individuals who enjoy engaging with people, providing outstanding service, and contributing to a memorable stay for every guest.
MGM Resorts International offers a comprehensive benefits package to support employee wellbeing and professional growth. Benefits include wellness programs, health and income protection for eligible employees, discounts on hotel stays, dining, retail, and entertainment, as well as free meals and parking. There are also opportunities for career advancement through various training and networking events, along with community volunteer programs and additional perks through corporate partnerships.
Joining MGM Resorts as a Valet Attendant provides a unique opportunity to be part of a vibrant workplace that celebrates diversity, innovation, and guest-focused service. If you are passionate about hospitality, eager to work in an energetic environment, and ready to contribute to a world-class guest experience, this role could be the perfect fit. Apply today to become part of the show and take your career to the next level with MGM Resorts International.
Working at MGM Resorts means being part of a dynamic team that values creativity, teamwork, and dedication in delivering top-tier guest experiences. The company fosters a culture where every employee plays a vital role in bringing the resort and entertainment experience to life, contributing to a supportive and engaging workplace environment.
The role available is that of a Valet Attendant, an essential position dedicated to enhancing guest satisfaction from the moment of arrival. Valet Attendants at MGM Resorts are the first point of contact for guests and play a critical role in shaping their overall experience. The position involves assisting guests with parking and retrieving vehicles safely and professionally, adhering to the highest standards of customer service. This role offers a starting wage of $15.94 per hour, plus tips, reflecting the value placed on the role's contribution to the guest experience.
Valet Attendants at MGM Resorts are expected to deliver WOW experiences by understanding and responding to the unique stories and needs of each guest. This role requires enthusiasm, a team-oriented mindset, and the ability to thrive in a fast-paced and high-energy environment. The job demands excellent interpersonal skills, a strong focus on safety, and the capability to remain calm under pressure while managing vehicle flow and guest interactions effectively.
The key responsibilities include greeting guests warmly, collecting vehicle claim checks, accommodating special assistance needs, and working closely with security and supervisory staff to prevent congestion and address any incidents promptly. Valet Attendants also support bell persons by assisting with luggage when necessary and provide guests with information about hotel services and local attractions. This role is perfect for individuals who enjoy engaging with people, providing outstanding service, and contributing to a memorable stay for every guest.
MGM Resorts International offers a comprehensive benefits package to support employee wellbeing and professional growth. Benefits include wellness programs, health and income protection for eligible employees, discounts on hotel stays, dining, retail, and entertainment, as well as free meals and parking. There are also opportunities for career advancement through various training and networking events, along with community volunteer programs and additional perks through corporate partnerships.
Joining MGM Resorts as a Valet Attendant provides a unique opportunity to be part of a vibrant workplace that celebrates diversity, innovation, and guest-focused service. If you are passionate about hospitality, eager to work in an energetic environment, and ready to contribute to a world-class guest experience, this role could be the perfect fit. Apply today to become part of the show and take your career to the next level with MGM Resorts International.
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Valid driver's license with a clean driving record
- Ability to operate various vehicles safely
- Capacity to work flexible hours including nights, weekends, and holidays
- Strong communication skills
- Ability to stay calm and efficient under pressure
Job Qualifications
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
- Ability to work in a fast-paced environment and remain calm under pressure
- A valid driver's license with a clean driving record
- Ability to operate a variety of vehicles
- Flexibility to work any shift, including evenings, weekends and holidays
Job Duties
- Warmly greet all arriving guests at the valet entrance while providing courteous, efficient, and enthusiastic valet parking services
- Collect a vehicle claim check and retrieve the guest's vehicle for their departure
- Accommodate guests requiring special assistance and aid
- Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
- Assist in regulating the movement and flow of vehicles to avoid traffic congestion
- Answer guest questions about hotel registration, restaurants, events, activities, and attractions
- Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
- Assist bell persons with the movement of luggage as necessary
Job Criteria
Experience
No experience required
Job Location
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