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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $16.30 - $17.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking services dedicated to delivering exceptional customer experiences through professional and efficient valet and parking management solutions. Established with a commitment to quality and customer satisfaction, Towne Park manages parking operations for a variety of clients including hotels, airports, hospitals, and entertainment venues. The company prides itself on its dedication to safety, convenience, and ensuring a seamless experience for all its customers. With a focus on employee development and community involvement, Towne Park offers a supportive and engaging work environment where associates are valued and provided with ample opportunities for growth and advancement.Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Ability to read and write English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively communicate with guests and co-workers
- Ability to perform basic math operations
- Ability to understand 24 hour time systems
- Ability to understand applicable parking rates
- Ability to perform parallel parking
- Physical ability to lift up to 100 pounds occasionally and work outdoors in varying weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic mathematical operations including addition, subtraction, multiplication and division with use of American money
- Ability to understand 24 hour and military time systems
- Understanding of rates applicable to time passed
- Ability to perform parallel parking
- Ability to operate a manual transmission is highly desirable
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests
- Practice proper Towne Park phone etiquette
- Post in designated areas when not completing tasks
- Park and retrieve vehicles while driving cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about facilities and local attractions
- Deliver messages, items and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tags, guest folios, vehicle location, damage surveys, and claim check receipts
- Calculate and collect parking revenue when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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