VALET ATTENDANT- Margaritaville Fort Myers Beach

Cape Coral, FL, USA|Onsite

Job Overview

Compensation

Hourly

Range $13.25 - $17.00

Benefits

Medical insurance

Dental Insurance

401(k)

401(k) matching

Free parking

Transportation to/from resort

Paid Time Off

Holiday pay

Volunteer time off

Bereavement leave

School conference leave

Employee Discounts

resort discounts

meal discounts

supplemental insurance options

Tuition Discount

Job Description

Margaritaville Beach Resort in Fort Myers Beach, Florida, is a vibrant and popular island-inspired resort operated by TPI Hospitality, a company known for its long-standing excellence in the hospitality industry with over 53 years of operation. The resort captures the spirit of tropical relaxation and fun, offering guests a memorable experience that combines beautiful beachside views, outstanding amenities, and exceptional customer service. Situated in the heart of Southwest Florida's lively landscape, Margaritaville Fort Myers Beach is not only a destination but an experience that aims to bring the laid-back island lifestyle to life for both visitors and employees. This celebrated resort is part of a growing portfolio of hotels and restaurants under TPI Hospitality, which prides itself on fostering a culture of empowerment, career growth opportunities, and community engagement. With multiple new projects underway and over 30 properties across Minnesota and Florida, employees at TPI Hospitality enjoy ample opportunities for advancement and cross-location transfers, making it an excellent place for career development in the hospitality field.

The role of Valet Attendant at Margaritaville Beach Resort is a crucial front-line position responsible for creating the very first and lasting impressions of guests arriving and departing the resort. This fast-paced, guest-facing role requires seasoned professionals who are energetic, engaging, and committed to delivering exceptional customer service. As a Valet Attendant, individuals will be the warm welcome guests experience upon arrival, assisting with parking vehicles safely and efficiently while also providing luggage assistance and valuable information about the resort and surrounding area. Key responsibilities include ensuring vehicle safety by following proper parking procedures, maintaining a clean and organized valet area, and adhering to all safety and traffic regulations. The Valet Attendant must pay close attention to VIPs, special requests, and group arrivals to ensure a personalized service experience.

This role requires a strong focus on safety, attentiveness, and professionalism. Valet Attendants must be able to communicate effectively with guests, manage their workload in a dynamic environment, and demonstrate reliable and respectful handling of guests’ belongings and vehicles. The position demands physical activity such as standing, walking, and occasionally moving heavy items, so physical stamina and the ability to operate both automatic and manual transmission vehicles are essential. Employees benefit from a supportive team atmosphere and the backing of TPI Hospitality’s industry-leading culture, which encourages employee success and workplace safety. The position offers not only a rewarding career path but also a chance to be part of an engaging, fun-filled work environment that embodies the spirit of Margaritaville.

Job Requirements

High school or equivalent
Must be at least 21 years old
Valid driver's license and subject to a background check on driving record
Ability to drive both automatic and manual transmission vehicles
Effective communication and customer service skills
Ability to stand, walk, or run for extended periods or entire work shifts
Capacity to move, lift, carry, push, or pull up to 50 pounds without assistance and heavier items with assistance
Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or a service ramp
Willingness to perform other reasonable job duties as requested by supervisors

Job Qualifications

High school diploma or equivalent
Must be at least 21 years old
Valid driver's license and good driving record
Ability to drive both automatic and manual transmission vehicles
Effective communication and strong customer service skills
Ability to stand, walk, or run for extended periods or entire shifts
Capacity to move, lift, carry, push, or pull up to 50 pounds without assistance
Ability to safely navigate sloping, uneven, or slippery surfaces and stairs or ramps
Demonstrated professionalism and dependability

Job Duties

Warmly greet and welcome guests upon arrival, providing a welcoming atmosphere
Open vehicle doors and assist guests entering and exiting the vehicle
Provide luggage assistance when needed and ensure guests' belongings are handled with care
Safely park and retrieve guest vehicles in a timely and efficient manner according to standard operating procedures
Offer guests information about the resort amenities, local attractions, and transportation options
Remain attentive to VIPs, group arrivals, and special guest requests
Provide directions and respond to general inquiries with confidence and professionalism
Observe the "10-5" rule when hotel guests are present
Maintain the cleanliness and organization of the valet area, front drive, and surrounding spaces
Report any maintenance concerns or safety hazards in the parking lots, garage, or guest areas
Follow proper key and vehicle tracking procedures to ensure guest property is secure
Adhere to all traffic laws, property driving policies, and safety standards while operating guest and company vehicles
Use proper lifting techniques and body mechanics to reduce the risk of injury
Remain aware of your surroundings to prevent accidents or hazards in high-traffic areas
Promptly report incidents, near-misses, or unsafe conditions to leadership
Participate in safety training programs and demonstrate commitment to a safe work environment for guests and fellow team members