Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $8.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Employee Discounts
Military Friendly employer
Job Description
Parking Management Company (PMC) is a nationally recognized leader specializing in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC extends its expertise across various sectors including luxury hotels, resorts, healthcare facilities, and major event venues. With a strong commitment to enhancing guest experiences through seamless valet and self-parking management, shuttle services, event parking, and porter/bell operations, PMC operates with a guest-first mindset that positions it as an essential partner to its clients.
PMC is dedicated to delivering high-touch, professional service that mirrors the quality and standards of the hospitality industry at large. The company fosters an environment where each employee acts as an extension of the hospitality experience, ensuring that guests receive courteous, efficient, and personalized attention from arrival to departure. This focus on excellence is reflected in their operational strategies and the thorough training and support provided to their team members.
The Valet Attendant role at PMC offers both full-time and part-time employment opportunities within the Valet Parking Division, reporting directly to the Valet Supervisor or Guest Service Coordinator. Valets are compensated with an hourly wage ranging approximately from $13.00 to $20.00 per hour, which includes base pay and tips, with actual earnings varying by market and based on service quality. The position is classified as non-exempt under the Fair Labor Standards Act, entitling individuals to overtime pay when applicable.
In this role, the Valet Attendant is much more than a driver; they represent the first impression and the final farewell a guest receives at luxury hotels, resorts, and event locations. The Valet Attendant is responsible for safely parking and retrieving vehicles while upholding a polished, professional demeanor that enhances each guest's visit. This requires not only operational skill such as vehicle inspection, traffic management, and adherence to safety protocols but also strong interpersonal abilities to handle guest interactions positively, even in challenging situations.
Valet Attendants at PMC work in dynamic, fast-paced environments, both indoors and outdoors, frequently interacting with guests and team members alike. Shifts may vary and require flexibility, including working nights, weekends, and holidays. Physical stamina and an ability to lift up to 50 pounds are necessary due to the active nature of the job.
The company provides an engaging workplace that values teamwork, adaptability, and personal development. Employees are encouraged to contribute to a positive work environment, continually learn through training, and participate in leadership development programs. PMC also supports its team with a comprehensive benefits program, including medical, dental, and vision insurance upon eligibility, a 401(k) plan, supplemental insurance options, paid time off, tuition assistance, and other valuable perks.
Overall, joining PMC as a Valet Attendant means becoming part of a reputable company that values safety, professionalism, and exceptional guest service. It offers competitive compensation, opportunities for growth, and the chance to work within an organization dedicated to making a difference in the hospitality parking industry.
PMC is dedicated to delivering high-touch, professional service that mirrors the quality and standards of the hospitality industry at large. The company fosters an environment where each employee acts as an extension of the hospitality experience, ensuring that guests receive courteous, efficient, and personalized attention from arrival to departure. This focus on excellence is reflected in their operational strategies and the thorough training and support provided to their team members.
The Valet Attendant role at PMC offers both full-time and part-time employment opportunities within the Valet Parking Division, reporting directly to the Valet Supervisor or Guest Service Coordinator. Valets are compensated with an hourly wage ranging approximately from $13.00 to $20.00 per hour, which includes base pay and tips, with actual earnings varying by market and based on service quality. The position is classified as non-exempt under the Fair Labor Standards Act, entitling individuals to overtime pay when applicable.
In this role, the Valet Attendant is much more than a driver; they represent the first impression and the final farewell a guest receives at luxury hotels, resorts, and event locations. The Valet Attendant is responsible for safely parking and retrieving vehicles while upholding a polished, professional demeanor that enhances each guest's visit. This requires not only operational skill such as vehicle inspection, traffic management, and adherence to safety protocols but also strong interpersonal abilities to handle guest interactions positively, even in challenging situations.
Valet Attendants at PMC work in dynamic, fast-paced environments, both indoors and outdoors, frequently interacting with guests and team members alike. Shifts may vary and require flexibility, including working nights, weekends, and holidays. Physical stamina and an ability to lift up to 50 pounds are necessary due to the active nature of the job.
The company provides an engaging workplace that values teamwork, adaptability, and personal development. Employees are encouraged to contribute to a positive work environment, continually learn through training, and participate in leadership development programs. PMC also supports its team with a comprehensive benefits program, including medical, dental, and vision insurance upon eligibility, a 401(k) plan, supplemental insurance options, paid time off, tuition assistance, and other valuable perks.
Overall, joining PMC as a Valet Attendant means becoming part of a reputable company that values safety, professionalism, and exceptional guest service. It offers competitive compensation, opportunities for growth, and the chance to work within an organization dedicated to making a difference in the hospitality parking industry.
Job Requirements
- High school diploma or general education degree (GED)
- valid driver’s license and reliable transportation
- acceptable motor vehicle record with no more than three moving violations in three years
- ability to pass and maintain a clean background check
- customer service attitude and helpful demeanor
- ability to communicate clearly and professionally
- physical stamina to stand, walk, and lift up to 50 pounds
- flexibility to work nights, weekends, and holidays
- willingness to adhere to attendance and timekeeping policies
- ability to maintain a professional appearance and uniform
- dependable and safety-conscious work ethic
Job Qualifications
- High school diploma or general education degree (GED)
- customer service experience preferred
- customer service attitude and a willing, helpful demeanor is mandatory
- valid driver’s license and reliable transportation
- acceptable motor vehicle record with no more than three moving violations in three years
- ability to pass and maintain a clean background check
- strong communication skills
- ability to work in fast-paced hospitality environments
- ability to follow company policies and adapt to changing situations
- physical stamina to stand, walk, and lift up to 50 lbs for extended periods
- professional appearance and grooming
- flexibility to work nights, weekends, and holidays
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- follow all safety protocols to maintain personal and vehicle security
- maintain compliance with attendance and timekeeping policies including clocking in/out for shifts and breaks and accurately reporting tips
- keep valet areas clean, organized, and presentable
- handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
- maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
- perform other tasks as needed to support operational goals, attend staff meetings and complete assigned training
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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