Valet Attendant – JW Marriott Starr Pass $12.45/HR + Tips

Towne Park is a distinguished hospitality services company dedicated to delivering exceptional experiences through customer-focused parking and valet services. Known for its commitment to creating smiles, Towne Park serves millions of patients, visitors, and guests across a variety of locations, including hospitals, hotels, and entertainment venues. The company places a strong emphasis on compassionate service, aiming to ease the anxiety of patients and their families, create memorable experiences for guests in unfamiliar cities, and foster a supportive team environment. With a vision focused on making a positive impact, Towne Park invites individuals who are passionate about service to join a workplace where every action contributes to brightening someone else's day.

The role of Guest Service Associate at Towne Park is an opportunity to join this mission-driven team. This position entails providing attentive, friendly, and efficient hospitality services directly to guests. Duties encompass parking and retrieving vehicles safely and promptly, assisting guests with luggage, and delivering exceptional customer service from arrival to departure. The Guest Service Associate plays a key role in setting the tone for a positive guest experience by employing professional communication, using guests' names during interactions, and maintaining a courteous demeanor. The position includes responsibilities such as answering guest inquiries, offering directions, managing parking tickets, and ensuring smooth and accurate vehicle retrieval processes. A strong focus on safety and attention to detail ensures that vehicles and personal belongings are handled responsibly.

Towne Park offers competitive compensation for this role, with an hourly base pay starting at $12.45 per hour plus tips, and a $4 shift differential for overnight shifts. The work schedule is flexible and spans Monday through Sunday, accommodating the dynamic nature of hospitality service demands. Towne Park supports employee well-being by providing access to benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and participation in a 401k retirement savings plan, depending on job classification and employment length. This position is ideal for individuals seeking to develop their customer service skills within a reputable, service-oriented company that values every member's contribution to guest satisfaction and operational excellence.