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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $10.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests across various locations. Known for its commitment to providing compassionate and high-quality customer service, Towne Park operates in the hospitality and parking management industry, specializing in guest services such as valet parking and bell services. With a focus on making a positive impact, Towne Park places great emphasis on delivering smiles and memorable interactions that enhance the overall guest experience.
Towne Park fosters a collaborative and supportive work environment where employees are encouraged to grow and develop their skills... Show More
Towne Park fosters a collaborative and supportive work environment where employees are encouraged to grow and develop their skills... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state of employment or within commutable distance
- One month related experience or training or equivalent combination of education and experience
- Knowledge of customer service principles and processes
- Ability to read, write and comprehend standard English
- Basic math skills including addition, subtraction, multiplication and division
- Ability to understand and apply time systems and parking rates
- Good communication and interpersonal skills
- Ability to safely operate a vehicle including parallel parking
- Ability to stand or sit for extended periods and perform physical tasks
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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