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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $13.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Life insurance
Paid Time Off
Paid training
Tuition Assistance
Bonus opportunities
Employee Discounts
Job Description
Parking Management Company (PMC) is a nationally recognized leader specializing in hospitality-focused parking services. Based in Nashville, Tennessee, PMC has established a robust presence across the United States by providing comprehensive parking management solutions tailored to the hospitality industry. Its services include valet and self-parking management, shuttle services, event parking, and porter/bell services that cater to a diverse range of markets such as hotels, resorts, healthcare facilities, and event venues. PMC prides itself on integrating seamlessly with its partners' hospitality operations, offering a guest-first approach that enhances the overall visitor experience. With a strong reputation for delivering high-touch, professional parking... Show More
Job Requirements
- High school diploma or GED
- Customer service experience preferred
- Customer service attitude and a willing, helpful demeanor required
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations in three years
- Ability to pass and maintain a clean background check
- Physical ability to stand, walk, and lift up to 50 lbs
- Flexibility to work nights, weekends, and holidays
- Ability to follow company policies and safety protocols
Job Qualifications
- High school diploma or general education degree (GED)
- Customer service experience preferred
- Customer service attitude and a willing, helpful demeanor is mandatory
- Valid driver’s license with reliable transportation
- Acceptable motor vehicle record with no more than three moving violations within three years
- Ability to pass and maintain a clean background check
- Exceptional guest service and professional communication skills
- Ability to follow company policies and procedures
- Dependability and adherence to safety protocols
- Physical stamina to stand, walk, and lift up to 50 lbs
- Flexibility to work nights, weekends, and holidays
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- Follow all safety protocols to maintain personal and vehicle security
- Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips
- Keep valet areas clean, organized, and presentable always
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
- Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
- Perform other tasks as needed to support the company's operational goals, attend staff meetings, and complete assigned training modules on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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