
Valet Attendant - Intermountain Primary Children's Hospital - $16/HR M-F
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company committed to creating exceptional experiences for its guests, clients, patients, and visitors. With a focus on delivering compassionate and professional service, Towne Park plays a crucial role in enhancing the overall experience of individuals visiting hotels, medical centers, and other facilities where hospitality is paramount. The company is dedicated to not only providing excellent service but also to making a meaningful impact by creating smiles and memorable moments for every person they encounter. Towne Park values its employees as essential partners in this mission, providing a work environment that emphasizes respect, teamwork, and opportunities for personal and professional growth.\n\nA career at Towne Park is rewarding because it goes beyond traditional job roles; it is about making a real difference in people’s days. Employees have daily chances to bring comfort to patients and families, assist travelers and guests in unfamiliar cities, and support colleagues, all while being part of a company that values their contribution and strives to offer fair and competitive compensation. The company offers an hourly base pay of $16 plus tips for the Guest Service Associate position, reflecting its commitment to recognition and remuneration based on skill, experience, and location. The work schedule is Monday through Friday, creating a predictable and balanced work-life dynamic for employees. Towne Park also provides benefits, including various insurance options and a 401k retirement savings plan, though some benefits depend on job classification and duration of employment. \n\nThe Guest Service Associate role focuses on delivering exceptional hospitality services in a courteous, friendly, and efficient manner. Key responsibilities include parking and retrieving guest vehicles safely and promptly, assisting guests with luggage during arrivals and departures, and providing helpful and friendly customer service. This position requires the ability to maintain a professional demeanor, greet guests warmly by name, and offer useful information about the venue and surrounding areas, which enhances the guest’s overall experience. Precision in handling parking ticketing and revenue processes is also critical to ensure smooth operations. This role demands physical stamina and the ability to work outdoors for extended periods, often in varying weather conditions. With a managerial emphasis on safety, professionalism, and customer satisfaction, the Guest Service Associate is pivotal in fostering positive impressions and seamless service delivery in hospitality environments.
Job Requirements
- High school diploma or equivalent
- Valid driver’s license applicable to the location
- One month related experience or training or equivalent combination of education and experience
- Knowledge of customer and personal services principles
- Ability to communicate effectively in English
- Ability to perform basic math operations and understand time systems
- Ability to operate a vehicle cautiously and safely
- Ability to perform physical tasks such as lifting and prolonged standing
- Ability to work outdoors in varying weather conditions
- Ability to follow established operational procedures
- Ability to maintain professionalism and customer service standards
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance from the state
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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