Valet Attendant – Hilton Grand Vacations on the Boulevard $12/HR + Tips

Towne Park is a leading hospitality services company that prides itself on delivering exceptional guest experiences through dedicated and compassionate service. Established as a trusted provider of parking solutions and guest services across various locations, Towne Park is committed to creating smiles by making a positive impact on the millions of patients, visitors, and guests they serve daily. Whether easing the anxiety of a hospital patient and their family, welcoming visitors in a new city, or supporting colleagues, Towne Park fosters an environment where every interaction is an opportunity to make a meaningful difference. For those seeking a career more than just a job, Towne Park offers a fulfilling path where employees can contribute to memorable experiences and exceptional service.

Embracing a culture of professionalism and warmth, Towne Park offers roles that emphasize teamwork, guest satisfaction, and personal growth. The company recognizes the value of its employees and provides competitive pay and a comprehensive benefits package to support their well-being and financial future. Towne Park encourages applicants who seek to build a rewarding career in hospitality and customer service to explore opportunities with them.

The Guest Service Associate role is fundamental within Towne Park’s hospitality service team. This position is designed for individuals who thrive in fast-paced, guest-focused environments and who take pride in delivering prompt, courteous, and efficient service. The primary responsibility of the Guest Service Associate is to manage parking logistics including parking and retrieving guest vehicles safely, assisting guests with luggage where necessary, and ensuring a smooth check-in and check-out process. This assignment requires a balance of precision, attentiveness, and a genuine desire to enhance the guest’s overall experience.

As a Guest Service Associate, you will be the face of Towne Park, greeting visitors warmly and addressing their needs with professionalism and care. Your role extends beyond simple vehicle management to encompass guest assistance with directions, reservations, and general inquiries, ensuring that visitors feel welcomed and well-cared for from the moment they arrive. This position requires maintaining accurate and complete records of parked vehicles, including damages, vehicle location, and collection procedures, which directly impacts the effectiveness and reputation of the service provided.

Towne Park values the safety of its guests and employees alike, emphasizing cautious vehicle operation and adherence to established procedures. The position offers an on-call work schedule and pays a base rate of $12 per hour, augmented by tips. In addition to hourly compensation, Towne Park provides access to benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and a 401(k) retirement savings plan for eligible employees based on job classification and tenure. While seasonal and temporary employees are not eligible for some benefits, Towne Park fosters an inclusive work environment that supports career growth and stable employment opportunities.

By joining Towne Park, Guest Service Associates become part of a committed team that values respect, integrity, and the power of a smile to brighten someone’s day. This career path offers an avenue to develop customer service skills, gain valuable work experience, and contribute to a service culture that impacts patients, guests, and visitors positively every day. You will be supported in your role through comprehensive training and reasonable accommodations where necessary to ensure you can perform your duties effectively and safely, regardless of physical limitations. Towne Park invites motivated individuals with a passion for hospitality and guest services to apply and join a company that truly values making a difference in the lives of others.