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Valet Attendant – Hilton Grand Vacations on the Boulevard $12/HR + Tips
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $12.00
Work Schedule
On-call
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company that prides itself on delivering exceptional guest experiences through dedicated and compassionate service. Established as a trusted provider of parking solutions and guest services across various locations, Towne Park is committed to creating smiles by making a positive impact on the millions of patients, visitors, and guests they serve daily. Whether easing the anxiety of a hospital patient and their family, welcoming visitors in a new city, or supporting colleagues, Towne Park fosters an environment where every interaction is an opportunity to make a meaningful difference. For those seeking a career more... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license
- One month related experience and/or training or equivalent combination of education and experience
- Ability to read and write standard English language
- Ability to perform basic arithmetic calculations including addition, subtraction, multiplication and division using American money
- Ability to operate a vehicle safely
- Ability to communicate clearly and effectively with guests and team members
- Ability to stand, walk and perform physically demanding tasks
- Ability to work outdoors in various weather conditions
- Availability to work on-call schedule
- Ability to follow established procedures and guidelines
- Willingness to provide exceptional customer service and hospitality
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state you are applying to work, or within commutable distance from the state you are applying to work
- One month related experience and/or training, or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently complete location on all key tags after parking vehicle
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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