Valet Attendant - Hilton Grand Vacations on the Boulevard $12/HR + Tips

Towne Park is a leading provider of parking management services known for delivering exceptional guest experiences through attentive and professional hospitality. The company operates in multiple locations and focuses on ensuring seamless parking, retrieval, and guest assistance services. Towne Park is committed to creating a welcoming environment for guests, emphasizing safety, efficiency, and courteous interactions at all times. Their dedicated team members work collaboratively to uphold these values and maintain high standards of customer service.

The Guest Service Associate at Towne Park plays a vital role in the guest experience by offering friendly, efficient, and attentive hospitality services. This position involves responsibilities such as safely parking and retrieving vehicles, assisting guests with luggage, and providing helpful information about the facility and local attractions. The role requires strong communication skills, a courteous disposition, and the ability to multitask effectively in a fast-paced environment. Employment is on an on-call basis with competitive hourly pay starting at $12 plus tips. Employees may also be eligible for benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and participation in a 401k retirement savings plan based on job classification and hours worked. Seasonal and temporary roles are generally not eligible for these benefits.

Guest Service Associates are expected to maintain a pleasant and professional demeanor while engaging with guests within close proximity. They are responsible for executing parking procedures carefully to ensure safety, assisting guests with bell services, luggage storage, and shuttle services where applicable, and addressing guest inquiries related to directions, reservations, and amenities. The role demands attention to detail in managing vehicle claim check procedures, collecting payments, and maintaining accurate records to support smooth operations. Physical demands include handling significant lifting, navigating outdoor conditions for extended periods, and performing tasks requiring agility and strength.

This job is an excellent opportunity for individuals seeking to develop their customer service skills in a dynamic hospitality environment. Towne Park provides a supportive work culture that values professionalism, teamwork, and enthusiasm for delivering memorable guest services. Prospective candidates should have at least one month of related experience or an equivalent combination of education and experience, a valid driver’s license, and a genuine interest in hospitality and customer satisfaction. Skills such as reading and writing English, basic math proficiency, and the ability to operate a manual transmission vehicle and perform parallel parking are highly desirable.

Overall, the Guest Service Associate position at Towne Park offers a rewarding career path within a respected organization dedicated to hospitality excellence and guest satisfaction. The company’s emphasis on safety, courteous service, and professional conduct creates an engaging and supportive workplace for motivated individuals who enjoy interacting with people and contributing to a positive guest experience.