Valet Attendant-(Gate Vascular Institute)

Towne Park is a reputable hospitality services company dedicated to enhancing the guest experience in various locations where guests, patients, and visitors require exceptional service. With a strong commitment to creating smiles through outstanding hospitality, Towne Park serves millions of people by providing not only service but memorable and impactful interactions every day. The company upholds values centered around kindness, professionalism, and creating a warm atmosphere for all clients and guests. It is a workplace where employees are encouraged to make a difference, impacting customers, colleagues, and the overall community positively.

Towne Park is currently seeking a Guest Service Associate to join their team. This role is critical in providing exceptional hospitality services that reflect the company’s mission of care and professionalism. The Guest Service Associate is responsible for managing guest vehicle parking and retrieval safely and courteously, assisting with luggage, and ensuring that guests feel welcomed from the moment they arrive until their departure. This position offers a competitive base hourly pay of $16 plus tips, working Monday through Friday from 8am to 4pm. Employees may also have access to benefit plans including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and a 401k retirement savings plan, dependent on employment classification.

In this role, the Guest Service Associate must demonstrate a friendly and professional demeanor, greet guests warmly, and use proper phone etiquette. Responsibilities include cautious vehicle handling and parking, assisting guests with luggage and directions, providing information about facilities and local attractions, issuing claim checks accurately, and handling financial transactions when necessary. The role requires certain physical demands, such as the ability to lift heavy objects up to 100 pounds, operate in outdoor weather conditions, balance multiple tasks efficiently, and the potential need for some travel.

Candidates should have a high school diploma or GED, a valid driver’s license, and at least one month of related experience or an equivalent combination of education and experience. Towne Park values employees who can showcase excellent communication skills, accurate handling of numeric data related to transactions, understanding of time and rate systems, and a respectful attitude towards guests and team members. The workplace culture at Towne Park focuses on teamwork, respect, and making a positive impact every day, offering a rewarding career for individuals passionate about hospitality and customer service.