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Valet Attendant Full Time/Part Time, $25/hr (Bay Area, CA)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $25.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
flexible scheduling
Job Description
All About Parking Inc. is a reputable company specializing in comprehensive valet parking and electric vehicle (EV) management services. The company takes pride in being an equal opportunity employer with a strong commitment to a non-discriminatory workplace environment. Their workforce policy encompasses fairness in employment across all demographics including race, creed, color, age, sex, religion, and national origin. With a dedicated focus on quality customer service and operational efficiency, All About Parking Inc. provides premier parking solutions tailored to meet the dynamic needs of a variety of clients and venues, creating seamless and convenient parking experiences. The firm operates with... Show More
Job Requirements
- Must be at least 19 years of age
- Must have 3 years of driving experience
- Must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- Fluent in English with excellent verbal and written communications skills
- High school diploma or equivalent preferred
- Some customer service public relations experience
- Possess enthusiasm for delivering exceptional customer service
- Ability to communicate in a positive manner with co-workers customers and vendors
- Work effectively on a team and independently
- Assist in maintaining station operations
- Maintain EV operations
- Maintain vehicle driving operations
- Recommend procedures that increase efficiency and maximize throughput for charging
- Provide hands-on EV training as needed
- Accommodate a flexible work schedule including different times and locations
- Ability to multi-task in a fast-paced environment
- Ability to report data and execute other duties with minimal direction
- Ability to add subtract multiply and divide
- Must possess a cell phone and email account and a reliable means of transportation to work
Job Qualifications
- Must be at least 19 years of age
- Must have 3 years of driving experience
- Must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- Fluent in English with excellent verbal and written communications skills
- High school diploma or equivalent preferred
- Some customer service public relations experience or equivalent combination of education and experience
- Possess enthusiasm for delivering exceptional customer service
- Ability to communicate in a positive manner with co-workers customers and vendors at all times
- Work effectively on a team and independently to resolve customer issues
- Assist in maintaining station operations
- Maintain EV operations
- Maintain vehicle driving operations
- Recommend procedures that increase efficiency and maximize throughput for charging
- Provide hands-on EV training as needed
- Accommodate a flexible work schedule including different times and locations
- Ability to multi-task in a fast-paced environment
- Ability to report data and execute other duties with minimal direction
- Ability to add subtract multiply and divide
Job Duties
- Comply with all company policies and procedures
- Assist in maintaining station operations
- Update valet and EV charging logs
- Maintain a clean and orderly work environment including relief of car backlog
- Acknowledge and greet all incoming customers in a friendly welcoming manner
- Perform outdoor concierge customer service duties as requested
- Anticipate and facilitate customer needs such as requesting their car opening car doors assistance with wheelchairs luggage holding umbrellas providing directions directing traffic
- Tactfully manage difficult or emotional customer situations
- Safely perform valet parking and EV services including parking retrieving and delivering customer vehicles and management of EV charging stations
- Safely operate customer and company vehicles in accordance with all traffic regulations applicable laws and company policies
- Perform hourly and daily key audits including key transfers to customers and clients as directed
- Manage cash valet tickets ticketless technology systems keys and equipment in accordance with company policy
- Assist in completing hourly and daily activity logs using Employee Portal or phone if available
- Safely operate ride rebalance and secure bicycles for customers
- Maintain a professional appearance and courteous demeanor at all times
- Show respect and sensitivity for cultural differences and promote a harassment-free environment
- Have working knowledge of Account Specific Details
- Be flexible with work shifts hours to service peak volume periods vacated shifts and other emergency situations
- Other duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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