ALL ABOUT PARKING INC logo

Valet Attendant Full Time/Part Time, $25/hr (Bay Area, CA)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $25.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
flexible scheduling

Job Description

All About Parking Inc. is a reputable company specializing in comprehensive valet parking and electric vehicle (EV) management services. The company takes pride in being an equal opportunity employer with a strong commitment to a non-discriminatory workplace environment. Their workforce policy encompasses fairness in employment across all demographics including race, creed, color, age, sex, religion, and national origin. With a dedicated focus on quality customer service and operational efficiency, All About Parking Inc. provides premier parking solutions tailored to meet the dynamic needs of a variety of clients and venues, creating seamless and convenient parking experiences. The firm operates with strict adherence to professional standards and compliance, ensuring safety and reliability at every touchpoint.

The Valet Attendant position at All About Parking Inc. is a client-facing role that demands exceptional communication skills, a professional demeanor, and a commitment to customer satisfaction. This position involves greeting and assisting customers, safely parking and retrieving vehicles, managing EV charging stations, and supporting smooth driving operations for employees and guests. The role extends to handling customer inquiries, directing traffic, performing key audits, and maintaining accurate logs. The attendant is expected to create a welcoming environment that leaves a lasting positive impression on customers while executing their duties with precision and care. Flexibility in work hours and locations is important to accommodate peak times and emergency shifts. Employees also benefit from a structured, supportive work atmosphere and opportunities to develop technical skills specific to EV management and valet services. This role is ideal for individuals who thrive in fast-paced, customer-oriented settings and possess a strong sense of responsibility and teamwork. All Attendants must pass a background check and adapt to the physical demands of the role, including extended standing and occasional lifting. The company emphasizes safety, professionalism, and cultural sensitivity in all interactions, fostering an inclusive and respectful workplace. This position requires reliability, punctuality, and a proactive approach to maintaining high-quality service standards that All About Parking Inc. is known for.

Job Requirements

  • Must be at least 19 years of age
  • Must have 3 years of driving experience
  • Must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
  • Fluent in English with excellent verbal and written communications skills
  • High school diploma or equivalent preferred
  • Some customer service public relations experience
  • Possess enthusiasm for delivering exceptional customer service
  • Ability to communicate in a positive manner with co-workers customers and vendors
  • Work effectively on a team and independently
  • Assist in maintaining station operations
  • Maintain EV operations
  • Maintain vehicle driving operations
  • Recommend procedures that increase efficiency and maximize throughput for charging
  • Provide hands-on EV training as needed
  • Accommodate a flexible work schedule including different times and locations
  • Ability to multi-task in a fast-paced environment
  • Ability to report data and execute other duties with minimal direction
  • Ability to add subtract multiply and divide
  • Must possess a cell phone and email account and a reliable means of transportation to work

Job Qualifications

  • Must be at least 19 years of age
  • Must have 3 years of driving experience
  • Must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
  • Fluent in English with excellent verbal and written communications skills
  • High school diploma or equivalent preferred
  • Some customer service public relations experience or equivalent combination of education and experience
  • Possess enthusiasm for delivering exceptional customer service
  • Ability to communicate in a positive manner with co-workers customers and vendors at all times
  • Work effectively on a team and independently to resolve customer issues
  • Assist in maintaining station operations
  • Maintain EV operations
  • Maintain vehicle driving operations
  • Recommend procedures that increase efficiency and maximize throughput for charging
  • Provide hands-on EV training as needed
  • Accommodate a flexible work schedule including different times and locations
  • Ability to multi-task in a fast-paced environment
  • Ability to report data and execute other duties with minimal direction
  • Ability to add subtract multiply and divide

Job Duties

  • Comply with all company policies and procedures
  • Assist in maintaining station operations
  • Update valet and EV charging logs
  • Maintain a clean and orderly work environment including relief of car backlog
  • Acknowledge and greet all incoming customers in a friendly welcoming manner
  • Perform outdoor concierge customer service duties as requested
  • Anticipate and facilitate customer needs such as requesting their car opening car doors assistance with wheelchairs luggage holding umbrellas providing directions directing traffic
  • Tactfully manage difficult or emotional customer situations
  • Safely perform valet parking and EV services including parking retrieving and delivering customer vehicles and management of EV charging stations
  • Safely operate customer and company vehicles in accordance with all traffic regulations applicable laws and company policies
  • Perform hourly and daily key audits including key transfers to customers and clients as directed
  • Manage cash valet tickets ticketless technology systems keys and equipment in accordance with company policy
  • Assist in completing hourly and daily activity logs using Employee Portal or phone if available
  • Safely operate ride rebalance and secure bicycles for customers
  • Maintain a professional appearance and courteous demeanor at all times
  • Show respect and sensitivity for cultural differences and promote a harassment-free environment
  • Have working knowledge of Account Specific Details
  • Be flexible with work shifts hours to service peak volume periods vacated shifts and other emergency situations
  • Other duties and responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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