Job Overview
Compensation
Hourly
Exact $22.00
Benefits
flexible schedule
Paid Time Off
Training opportunities
employee discount
Uniform allowance
Job Description
All About Parking Inc. is a reputable company specializing in providing professional valet parking and Electric Vehicle (EV) management services to a wide range of clients including commercial establishments, event venues, and residential communities. Known for its commitment to excellent customer service, the company emphasizes creating a first and lasting impression through courteous and efficient operations. All About Parking Inc. stands as an equal opportunity employer dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and respected. Employment with the company is subject to successful completion of a background check, ensuring integrity and safety in its operations.
The position of Attendant at All About Parking Inc. is a client-facing role that focuses on delivering top-tier valet parking services and managing EV operations. This role requires an individual who is not only skilled in parking and retrieving vehicles but also adept at providing exceptional customer service in a professional and welcoming manner. Attendants are responsible for greeting customers, managing vehicle logistics including electric vehicle charging, and assisting guests with various needs such as luggage handling and providing directions. Additionally, the role involves operating company and customer vehicles safely, conducting key audits, handling tickets, and maintaining comprehensive reports.
The Attendant must be adaptable, capable of working flexible hours to meet peak demand periods, and able to maintain a clean and orderly work environment. They should be comfortable handling outdoor concierge duties and managing traffic flow as needed. The company values professionalism and a friendly demeanor, expecting all attendants to demonstrate respect and sensitivity to cultural differences, contributing to a harassment-free and cooperative workplace. This role demands physical stamina and the ability to function in a fast-paced, sometimes physically demanding environment. Overall, this position offers an opportunity to be part of a dynamic team committed to delivering exceptional valet and EV services with a strong focus on safety, customer satisfaction, and operational efficiency.
The position of Attendant at All About Parking Inc. is a client-facing role that focuses on delivering top-tier valet parking services and managing EV operations. This role requires an individual who is not only skilled in parking and retrieving vehicles but also adept at providing exceptional customer service in a professional and welcoming manner. Attendants are responsible for greeting customers, managing vehicle logistics including electric vehicle charging, and assisting guests with various needs such as luggage handling and providing directions. Additionally, the role involves operating company and customer vehicles safely, conducting key audits, handling tickets, and maintaining comprehensive reports.
The Attendant must be adaptable, capable of working flexible hours to meet peak demand periods, and able to maintain a clean and orderly work environment. They should be comfortable handling outdoor concierge duties and managing traffic flow as needed. The company values professionalism and a friendly demeanor, expecting all attendants to demonstrate respect and sensitivity to cultural differences, contributing to a harassment-free and cooperative workplace. This role demands physical stamina and the ability to function in a fast-paced, sometimes physically demanding environment. Overall, this position offers an opportunity to be part of a dynamic team committed to delivering exceptional valet and EV services with a strong focus on safety, customer satisfaction, and operational efficiency.
Job Requirements
- Must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communications skills
- high School diploma or equivalent preferred
- some customer service/public relations experience or equivalent combination of education and experience
- possess enthusiasm for delivering exceptional customer service
- ability to communicate in a positive manner with co-workers, customers and vendors at all times
- work effectively on a team and independently to resolve customer issues
- assist in maintaining station operations
- maintain EV operations
- maintain Vehicle Driving Operations
- recommend procedures that increase efficiency and maximize throughput for charging
- provide hands-on EV training as needed
- accommodate a flexible work schedule, including different times and locations
- ability to multi-task in a fast-paced environment
- ability to report data and execute other duties with minimal direction
- ability to add, subtract, multiply and divide
- must possess a cell phone and email account and a reliable means of transportation to work
Job Qualifications
- Must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communications skills
- high School diploma or equivalent preferred
- some customer service/public relations experience or equivalent combination of education and experience
- possess enthusiasm for delivering exceptional customer service
- ability to communicate in a positive manner with co-workers, customers and vendors at all times
- work effectively on a team and independently to resolve customer issues
- recommend procedures that increase efficiency and maximize throughput for charging
- provide hands-on EV training as needed
- ability to multi-task in a fast-paced environment
- ability to report data and execute other duties with minimal direction
Job Duties
- Comply with all company policies and procedures
- assist in maintaining station operations
- update Valet and EV charging logs
- maintain a clean and orderly work environment including relief of car backlog
- acknowledge and greet all incoming customers in a friendly, welcoming manner
- perform outdoor concierge/customer service duties as requested
- anticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, directing traffic
- tactfully manage difficult or emotional customer situations
- safely perform valet parking and EV services including parking, retrieving and delivering customer vehicles and management of EV charging stations
- safely operate customer and company vehicles in accordance with all traffic regulations, applicable laws and company policies
- perform hourly and daily key audits including key transfers to customers and clients as directed
- manage cash, valet tickets, ticketless technology systems, keys and equipment in accordance with company policy
- assist in completing hourly and daily activity logs using Employee Portal or phone if available
- safely operate, ride, rebalance and secure bicycles for customers
- maintain a professional appearance and courteous demeanor at all times
- show respect and sensitivity for cultural differences and promote a harassment-free environment
- have working knowledge of Account Specific Details
- be flexible with work shifts/hours to service peak volume periods, vacated shifts and other emergency situations
- other duties and responsibilities as assigned
Job Criteria
Experience
No experience required
Job Location
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