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Valet Attendant, Full Time $21/hr - $22/hr ( Culver City, CA )
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $22.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
All About Parking Inc. is a recognized leader in the parking and transportation services industry, committed to providing exceptional and customer-focused valet and parking solutions. As an equal opportunity employer, the company upholds a strict non-discrimination policy encompassing race, creed, color, age, sex, religion, or national origin, ensuring a welcoming and inclusive work environment for all employees. The company maintains a high standard of professionalism and operational excellence, requiring successful background checks for all employees to assure client and staff safety and security. All About Parking Inc. emphasizes not only safety and efficiency but also customer satisfaction and innovative services... Show More
Job Requirements
- Must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communications skills
- high school diploma or equivalent preferred
- some customer service/public relations experience or equivalent combination of education and experience
- possess enthusiasm for delivering exceptional customer service
- ability to communicate in a positive manner with co-workers, customers and vendors at all times
- work effectively on a team and independently to resolve customer issues
- assist in maintaining station operations
- maintain EV operations
- maintain Vehicle Driving Operations
- accommodate a flexible work schedule, including different times and locations
- ability to multi-task in a fast-paced environment
- ability to report data and execute other duties with minimal direction
- must possess a cell phone and email account and a reliable means of transportation to work
Job Qualifications
- Must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communications skills
- high School diploma or equivalent preferred
- some customer service/public relations experience or equivalent combination of education and experience
- possess enthusiasm for delivering exceptional customer service
- ability to communicate in a positive manner with co-workers, customers and vendors at all times
- work effectively on a team and independently to resolve customer issues
- assist in maintaining station operations
- maintain EV operations
- maintain Vehicle Driving Operations
- recommend procedures that increase efficiency and maximize throughput for charging
- provide hands-on EV training as needed
- accommodate a flexible work schedule, including different times and locations
- ability to multi-task in a fast-paced environment
- ability to report data and execute other duties with minimal direction
- ability to add, subtract, multiply and divide
- must possess a cell phone and email account and a reliable means of transportation to work
Job Duties
- Comply with all company policies and procedures
- assist in maintaining station operations
- update Valet and EV charging logs
- maintain a clean and orderly work environment including relief of car backlog
- acknowledge and greet all incoming customers in a friendly, welcoming manner
- perform outdoor concierge/customer service duties as requested
- anticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, and directing traffic
- tactfully manage difficult or emotional customer situations
- safely perform valet parking and EV services including parking, retrieving, and delivering customer vehicles and management of EV charging stations
- safely operate customer and company vehicles in accordance with all traffic regulations, applicable laws and company policies
- perform hourly and daily key audits including key transfers to customers and clients as directed
- manage cash, valet tickets, ticketless technology systems, keys, and equipment in accordance with company policy
- assist in completing hourly and daily activity logs using Employee Portal or phone if available
- safely operate, ride, rebalance and secure bicycles for customers
- maintain a professional appearance and courteous demeanor at all times
- show respect and sensitivity for cultural differences and promote a harassment-free environment
- have working knowledge of Account Specific Details
- be flexible with work shifts/hours to service peak volume periods, vacated shifts and other emergency situations
- other duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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