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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
All About Parking Inc. is a reputable company specializing in providing professional valet and parking management services, including electric vehicle (EV) support, to a wide range of clients. The company is committed to creating a diverse and inclusive workplace, maintaining a strict non-discrimination employment policy regardless of race, creed, color, age, sex, religion, or national origin. Ensuring a welcoming and respectful environment for both employees and customers, All About Parking Inc. applies thorough background checks for all employees, indicating its commitment to safety and trustworthiness.
As a leader in the parking and valet industry, All About Parking Inc. focuses ... Show More
As a leader in the parking and valet industry, All About Parking Inc. focuses ... Show More
Job Requirements
- High school diploma or equivalent preferred
- must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communications skills
- some customer service or public relations experience
- possess enthusiasm for delivering exceptional customer service
- ability to communicate positively with co-workers, customers and vendors
- ability to work effectively in a team and independently
- ability to perform multi-tasking in a fast-paced environment
- ability to report data and execute tasks with minimal supervision
- must possess a cell phone and email account
- have reliable means of transportation to work
- able to assist in maintaining station operations
- able to maintain EV operations
- able to maintain vehicle driving operations
- flexible with work shifts and hours
- able to provide hands-on EV training as needed
Job Qualifications
- Must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communications skills
- high school diploma or equivalent preferred
- some customer service/public relations experience or equivalent combination of education and experience
- possess enthusiasm for delivering exceptional customer service
- ability to communicate in a positive manner with co-workers, customers and vendors at all times
- work effectively on a team and independently to resolve customer issues
- assist in maintaining station operations
- maintain EV operations
- maintain vehicle driving operations
- recommend procedures that increase efficiency and maximize throughput for charging
- provide hands-on EV training as needed
- accommodate a flexible work schedule, including different times and locations
- ability to multi-task in a fast-paced environment
- ability to report data and execute other duties with minimal direction
- ability to add, subtract, multiply and divide
- must possess a cell phone and email account and a reliable means of transportation to work
Job Duties
- Comply with all company policies and procedures
- assist in maintaining station operations
- update valet and EV charging logs
- maintain a clean and orderly work environment including relief of car backlog
- acknowledge and greet all incoming customers in a friendly, welcoming manner that demonstrates first and lasting impressions
- perform outdoor concierge/customer service duties as requested
- anticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, directing traffic etc.
- tactfully manage difficult or emotional customer situations
- safely perform valet parking and EV services including parking, retrieving and delivering customer vehicles and management of EV charging stations
- safely operate customer and company vehicles in accordance with all traffic regulations, applicable laws and company policies
- perform hourly and daily key audits including key transfers to customers and clients as directed
- manage cash, valet tickets, ticketless technology systems, keys and equipment in accordance with company policy
- assist in completing hourly and daily activity logs using employee portal or phone if available
- safely operate, ride, rebalance and secure bicycles for customers
- maintain a professional appearance and courteous demeanor at all times
- show respect and sensitivity for cultural differences and promote a harassment-free environment
- have working knowledge of account specific details
- be flexible with work shifts/hours to service peak volume periods, vacated shifts and other emergency situations
- other duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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