ALL ABOUT PARKING INC logo

Valet Attendant, Full Time $19/hr (Los Angeles CA)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
cash bonuses

Job Description

All About Parking Inc. is a reputable company specializing in providing professional parking and valet services. Recognized for its commitment to equal opportunity employment and non-discriminatory practices, the company ensures an inclusive work environment free from bias based on race, creed, color, age, sex, religion, or national origin. All About Parking Inc. emphasizes safety, professionalism, and customer service excellence in its operations, mandating successful completion of background checks for all employees. This approach highlights the company’s dedication to maintaining high standards in both its workforce and service delivery.

As a company, All About Parking Inc. operates within the dynamic and fast-paced parking services industry, focusing on meeting the needs of diverse clientele through innovative solutions like Electric Vehicle (EV) management alongside traditional valet parking services. The company’s employment opportunities encompass roles designed to ensure smooth traffic flow, vehicle safety, and exceptional customer interactions at various property locations. Employees work in environments characterized by moderate to high noise levels, occasional exposure to physical and environmental risk factors, and a team-oriented culture that values efficiency and responsiveness.

The role of an Attendant within All About Parking Inc. is centered around delivering outstanding client-facing support in valet parking and Electric Vehicle management operations. This position requires greeting customers warmly, parking and retrieving vehicles with care, and assisting guests and employees by driving them to designated areas as needed. The Attendant plays a pivotal role in maintaining orderly station operations, managing key audits, and updating logs related to valet and EV charging activities. Moreover, attendants provide ancillary support such as offering directions, handling outdoor concierge duties, facilitating traffic control, and ensuring a clean and organized work environment.

Candidates in this role must exhibit exceptional customer service skills, an ability to handle challenging situations tactfully, and adeptness at operating vehicles safely under various conditions while complying with traffic laws and company policies. The position demands versatility, including flexibility in work shifts and readiness to respond to peak volume periods or unforeseen operational needs. Attendants are expected to operate and maintain bicycles, handle cash and ticketing technology responsibly, and promote a harassment-free workplace through respectful and culturally sensitive interactions.

Physically, the job involves significant activity such as standing for extended periods, climbing stairs, handling objects up to 50 pounds, and enduring outdoor work conditions that may range from mild to extreme temperatures. This physical demand underscores the need for employees who are fit and able to perform repetitive motion tasks safely and efficiently.

Overall, the Attendant role at All About Parking Inc. offers a comprehensive opportunity to engage in sophisticated parking and EV service management within a supportive work environment. Individuals who enjoy dynamic, customer-centric roles and who thrive in environments requiring multitasking, safety vigilance, and collaborative teamwork will find this position rewarding. This role is ideal for those who are punctual, responsible, and passionate about enhancing the customer experience through frontline service and operational excellence.

Job Requirements

  • Must be at least 19 years of age
  • must have 3 years of driving experience
  • must possess a valid driver’s license with no accidents or 2-point driving infractions in the last 5 years
  • fluent in English with excellent verbal and written communications skills
  • high school diploma or equivalent preferred
  • some customer service/public relations experience or equivalent combination of education and experience

Job Qualifications

  • Must be at least 19 years of age
  • must have 3 years of driving experience
  • must possess a valid driver’s license with no accidents or 2-point driving infractions in the last 5 years
  • fluent in English with excellent verbal and written communications skills
  • high school diploma or equivalent preferred
  • some customer service/public relations experience or equivalent combination of education and experience
  • possess enthusiasm for delivering exceptional customer service
  • ability to communicate in a positive manner with co-workers, customers and vendors at all times
  • work effectively on a team and independently to resolve customer issues
  • assist in maintaining station operations
  • maintain EV operations
  • maintain vehicle driving operations
  • recommend procedures that increase efficiency and maximize throughput for charging
  • provide hands-on EV training as needed
  • accommodate a flexible work schedule, including different times and locations
  • ability to multi-task in a fast-paced environment
  • ability to report data and execute other duties with minimal direction
  • ability to add, subtract, multiply and divide
  • must possess a cell phone and email account and a reliable means of transportation to work

Job Duties

  • Comply with all company policies and procedures
  • assist in maintaining station operations
  • update valet and EV charging logs
  • maintain a clean and orderly work environment including relief of car backlog
  • acknowledge and greet all incoming customers in a friendly, welcoming manner
  • perform outdoor concierge/customer service duties as requested
  • anticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, directing traffic
  • tactfully manage difficult or emotional customer situations
  • safely perform valet parking and EV services including parking, retrieving and delivering customer vehicles and management of EV charging stations
  • safely operate customer and company vehicles in accordance with all traffic regulations, applicable laws and company policies
  • perform hourly and daily key audits including key transfers to customers and clients as directed
  • manage cash, valet tickets, ticketless technology systems, keys and equipment in accordance with company policy
  • assist in completing hourly and daily activity logs using Employee Portal or phone if available
  • safely operate, ride, rebalance and secure bicycles for customers
  • maintain a professional appearance and courteous demeanor at all times
  • show respect and sensitivity for cultural differences and promote a harassment-free environment
  • have working knowledge of account specific details
  • be flexible with work shifts/hours to service peak volume periods, vacated shifts and other emergency situations
  • other duties and responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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