Job Overview
Compensation
Hourly
Range $13.75 - $18.25
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
Paid vacation
Paid sick leave
holidays off
Parking options
Bus subsidy
Complimentary Meals
Uniforms Provided
Dry cleaning allowance
hotel discounts
Training and development programs
community engagement activities
Job Description
The Ala Moana Hotel by Mantra is a distinguished and iconic hotel located in the vibrant city of Honolulu, Hawaii. As one of Oahu’s premier condo-hotels, it offers 1,176 elegantly designed rooms that provide guests with breathtaking views of the Pacific Ocean, Diamond Head, and the sparkling Honolulu skyline. This hotel is renowned not only for its prime location and stunning aesthetic but also for its warm hospitality deeply rooted in the spirit of aloha. Following an extensive renovation in 2025, every room now features a fresh, island-inspired design paired with modern furnishings that capture Hawaii’s vibrant culture and contemporary elegance. Owned and operated as part of the globally recognized Accor hospitality group, the Ala Moana Hotel by Mantra benefits from a rich heritage of excellence in service standards and a strong commitment to responsible hospitality. The Accor brand incorporates more than 45 hotel brands and 5,800 hotels worldwide, creating opportunities for employees to grow and connect with a broad international community.
The Parking Valet Attendant plays a crucial role in representing the hotel at the main entrance, greeting and assisting guests enthusiastically while managing parking requests efficiently. The role ensures a smooth flow of traffic around the hotel entrance, providing an exceptional first and last impression that aligns with the hotel’s high standards of guest service. This position involves operations such as issuing claim tickets, moving vehicles carefully to and from the parking garage, and assisting the Bellman with luggage when necessary. The valet must maintain a friendly and professional demeanor, manage guest inquiries regarding parking rates and hotel services clearly, and contribute to a welcoming and efficient environment. This is an hourly position offering a competitive pay range from $16.00 to $18.85 per hour, ideal for individuals enthusiastic about hospitality, who enjoy engaging with people and working in a dynamic, fast-paced environment. Moreover, the hotel provides significant benefits and opportunities for personal and professional growth, emphasizing the importance of employee well-being and development.
The Parking Valet Attendant plays a crucial role in representing the hotel at the main entrance, greeting and assisting guests enthusiastically while managing parking requests efficiently. The role ensures a smooth flow of traffic around the hotel entrance, providing an exceptional first and last impression that aligns with the hotel’s high standards of guest service. This position involves operations such as issuing claim tickets, moving vehicles carefully to and from the parking garage, and assisting the Bellman with luggage when necessary. The valet must maintain a friendly and professional demeanor, manage guest inquiries regarding parking rates and hotel services clearly, and contribute to a welcoming and efficient environment. This is an hourly position offering a competitive pay range from $16.00 to $18.85 per hour, ideal for individuals enthusiastic about hospitality, who enjoy engaging with people and working in a dynamic, fast-paced environment. Moreover, the hotel provides significant benefits and opportunities for personal and professional growth, emphasizing the importance of employee well-being and development.
Job Requirements
- High school diploma or equivalent
- Clean drivers abstract
- Valid Hawaii driver's license
- Ability to lift over 50 pounds
- Manual dexterity in one hand
- Ability to deal with diverse customers patiently and tactfully
- English reading and writing skills
- Physical stamina to stand, walk, or sit continuously
- Adequate hearing and vision
- Ability to perform bending, stooping, and kneeling
- Knowledge of local city and attractions
- Ability to provide clear communication
Job Qualifications
- No prior experience required
- High school diploma or equivalent
- Clean drivers abstract and Hawaii driver's license
- Ability to lift and carry packages, boxes, or luggage up to 50 pounds
- Manual dexterity to load and unload luggage
- Ability to deal effectively with customers requiring patience and tact
- Ability to read and write English for luggage tags and claim checks
- Ability to continuously stand, walk, or sit during job duties
- Hearing and visual ability to detect emergency signs
- Physical ability to bend, stoop, kneel, and walk
- Knowledge of city and surrounding areas
- Ability to communicate clear directions
- Prior guest service or hospitality experience preferred
- Prior valet experience preferred
Job Duties
- Assist hotel customers with parking requests, issuing claim tickets and explaining parking rates and options
- Immediately take or retrieve vehicles to or from the parking garage
- Carefully operate customers vehicles ensuring no damage is caused
- Operate vehicles without changing existing settings such as the radio station
- Maintain driveway traffic flow to ensure accessibility and ample space for passenger and luggage loading
- Greet guests promptly with friendliness and sincerity
- Assist Doorman in opening car doors for guests
- Respond immediately to customer inquiries regarding hotel features, services, and parking
- Provide clear information on parking rates and directions to hotel facilities and local attractions
- Assist Bellman with guest luggage
- Answer entrance telephone and provide accurate information
- Maintain alertness and calm demeanor during busy periods
- Clearly communicate guest parking procedures and applicable costs
- Perform additional duties as assigned, including assisting as Bellhelp
Job Criteria
Experience
No experience required
Job Location
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