Valet Attendant - FSR Medical Center

Towne Park is a leading hospitality services company dedicated to delivering exceptional customer experiences by providing premium parking and guest services. Focused on creating positive interactions, Towne Park supports millions of patients, visitors, and guests across its various locations, including hospitals, hotels, and event venues. The company fosters a work environment where employees can make a meaningful impact every day by creating smiles through compassionate, friendly, and attentive service. Towne Park emphasizes team collaboration, professionalism, and client satisfaction, ensuring every guest leaves with a memorable and comforting impression. Their core mission revolves around making a difference in the lives of guests, clients, and colleagues by promoting a welcoming atmosphere and high-quality assistance. Towne Park offers competitive and fair compensation, with this position providing an hourly base pay of $13.00 plus tips. The role follows a consistent Monday to Friday schedule from 12 pm to 6 pm, providing a balanced workweek with weekends off. Benefits include enrollment options for accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and the company’s 401k retirement savings plan, with eligibility depending on job classification, length of employment, and hours worked. These benefits reflect Towne Park's commitment to employee well-being and long-term security. Seasonal and temporary roles do not qualify for these benefit packages.

The Guest Service Associate role at Towne Park is a vital position within the company’s operations. This role involves delivering outstanding hospitality services to guests with a professional, courteous, and efficient demeanor. The position is responsible for parking and retrieving guest vehicles safely and promptly, assisting guests with their luggage, and providing helpful information around the facility and nearby attractions. Guest Service Associates serve as frontline representatives who ensure that each visitor receives attentive care and a welcoming experience. They are expected to greet guests warmly, address them by name, and maintain a polite, professional attitude during all interactions. Handling key tickets, explaining parking procedures and rates, and ensuring secure vehicle custody are critical functions of the role. Additionally, the associate may assist guests with local transportation needs such as taxis, answer inquiries about facility amenities and attractions, deliver messages, and shuttle guests as approved by management. This role requires adherence to safety and operational guidelines, emphasizing careful vehicle handling and compliance with company standards. The ability to work outdoors in various weather conditions and perform physically demanding tasks such as lifting and standing for long periods is essential. Guest Service Associates must communicate effectively and demonstrate strong customer service skills, contributing to a smooth and reputable parking operation. This position offers individuals a chance to develop hospitality expertise in a dynamic environment while being part of a company that values impact and smiles in every customer encounter.