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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $13.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a prominent hospitality services company known for its commitment to delivering exceptional guest experiences in various environments such as hospitals, airports, hotels, and entertainment venues. The company's mission centers around creating smiles by providing attentive, friendly, and efficient service to millions of patients, visitors, and guests they serve each year. Towne Park prides itself on fostering a workplace environment where employees can make a tangible impact every day by easing anxieties of patients and their families, creating memorable experiences for visitors, and supporting their colleagues with compassion and professionalism. This culture of care and excellence defines the... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for state of employment or commutable distance
- One month related experience or training or equivalent education and experience
- Knowledge of customer service principles and processes
- Ability to read, write, and comprehend basic English
- Ability to perform basic arithmetic with money
- Ability to understand time systems and applicable rates
- Ability to safely operate a vehicle and perform parallel parking
- Willingness to work outdoors in various weather conditions
- Ability to lift up to 100 pounds occasionally
- Availability to work Monday to Friday from 6am to 2:30pm
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic math functions including addition, subtraction, multiplication, and division with money units
- Ability to understand 24-hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and inquiries
- Provide information about facility outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks only after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain all ticket information accurately
- Calculate and collect revenue for parked vehicles when necessary
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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