Towne Park logo

Valet Attendant- Floater-(Jefferson Bucks Hospital)

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Exact $10.82
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Work Schedule

Flexible
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan

Job Description

Towne Park is a distinguished hospitality services company dedicated to delivering exceptional experiences and creating smiles for millions of patients, visitors, and guests daily. With a deep commitment to compassionate service, Towne Park operates within a framework that goes beyond merely providing a job opportunity. The company strives to make a meaningful impact by easing the anxiety of patients, enhancing the experiences of guests in unfamiliar cities, and fostering a supportive work environment for its team members. Towne Park emphasizes the importance of positive interactions and smiles that signal the success of their mission. This approach reflects in every guest encounter and shapes the company culture into one that values kindness, attentiveness, and professionalism. Towne Park is synonymous with impactful service in the hospitality industry, making it a desirable employment destination for those seeking to contribute to a purpose-driven team where each day offers a chance to brighten someone else's life.

The position of Guest Service Associate at Towne Park embodies the company's dedication to exceptional hospitality. This role is designed for individuals passionate about delivering attentive, friendly, and efficient service to guests. The Guest Service Associate is entrusted with the responsibility of parking and retrieving guest vehicles safely and promptly, assisting guests with their luggage, and providing directional and logistical support during arrivals and departures. The role operates within a floater schedule split between two locations—Jefferson Bucks and Aria Torresdale—providing variety and engagement in diverse environments. Towards compensation, the company offers an hourly wage of $10.82 plus tips, reflecting their commitment to competitive and fair remuneration aligned with a candidate’s skills and experience. Employees in this role also gain access to benefits including accident, critical illness, and hospital indemnity insurance, telemedicine services, and participation in a 401k retirement plan, subject to eligibility requirements. Through these comprehensive support systems and thoughtful role design, Towne Park ensures that its Guest Service Associates are well-positioned to succeed and grow while making a tangible difference in customers’ days and the overall hospitality experience.

Job Requirements

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
  • One month related experience or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
  • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
  • Ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
  • One month related experience or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
  • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
  • Ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
  • Acknowledge and greet guests within five feet using guest last names
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms or amenities of the facility and main attractions in the area
  • Deliver messages, items, and guest amenities as requested
  • Shuttle guests to approved locations
  • Explain parking rates and retrieval procedures to guests
  • Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
  • Calculate and collect revenue for vehicles when needed

Job Criteria

Experience

Entry Level (1-2 years)


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