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Valet Attendant - Eugene, OR

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $15.05
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
internal leadership development program
Military Friendly employer

Job Description

Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in the vibrant city of Nashville, Tennessee. PMC specializes in delivering exceptional valet and self-parking management, shuttle services, event parking, and porter/bell services across various industries including hotels, resorts, healthcare, and event venues. Known for its commitment to excellence and a guest-first mindset, PMC seamlessly extends the hospitality experience by providing high-touch service that enhances the overall guest journey. Understanding the critical role parking services play in hospitality, PMC prides itself on maintaining a professional, secure, and welcoming environment for guests and partners alike. Learn more at ParkingMgt.com.

The Valet Attendant at PMC plays a pivotal role as the first and last point of contact for guests, delivering exceptional customer service by safely and efficiently parking and retrieving vehicles. This position is fundamental in creating a welcoming and professional atmosphere that reflects PMC's high standards. The role involves conducting thorough vehicle inspections, managing traffic flow, and addressing guest inquiries with professionalism and care. Valet Attendants serve not only to facilitate smooth operations but also to safeguard vehicles by adhering strictly to all safety protocols and operational procedures.

This position offers both full-time and part-time opportunities under a non-exempt classification with compensation based on an hourly rate plus tips, which vary by market and are linked to service performance and customer interactions. PMC ensures pay transparency and equity among all employees, complying with federal, state, and local laws on compensation and pay equity. The role demands a high level of personal responsibility, including maintaining punctual attendance, proper uniform and grooming, and completion of all required training modules. Valet Attendants must be able to adapt to changing environments, manage competing work demands, and uphold PMC's standards for safety and efficiency at all times.

Working as a Valet Attendant at PMC involves physical activity including standing, walking, and lifting up to 50 pounds often under various weather conditions. The job environment varies from indoor corporate settings to outdoor parking facilities, where employees interact regularly with guests, colleagues, vendors, and clients. Employees are expected to maintain professionalism while using necessary communication tools such as cell phones for work-related tasks, with reimbursement for usage following company policy.

PMC offers a comprehensive benefits package to eligible employees, including medical, vision and dental insurance, 401K plans, supplemental insurance like life and critical illness coverage, paid time off, tuition assistance, and bonus opportunities. The company also fosters development through internal leadership programs and supports military-friendly employment practices. Being an equal opportunity employer, PMC is committed to diversity, equity, and inclusion, making reasonable accommodations as required under the Americans with Disabilities Act. Employment is at-will with a 120-day introductory period and employees are classified under the Fair Labor Standards Act ensuring overtime pay compliance. Overall, PMC’s Valet Attendant role is designed for individuals who thrive in a fast-paced, guest-centered, and dynamic hospitality environment, dedicated to enhancing the guest experience through attentive, professional service.

Job Requirements

  • High school diploma or GED
  • Valid driver’s license
  • Clean and acceptable motor vehicle record
  • Ability to pass background check
  • Customer service attitude
  • Dependability
  • Physical ability to stand, walk, and lift up to 50 pounds
  • Flexibility to work nights, weekends, and holidays
  • Adherence to uniform and grooming standards
  • Ability to use personal cell phone for work communication
  • Compliance with company policies and safety procedures

Job Qualifications

  • High school diploma or general education degree (GED)
  • Customer service experience preferred
  • Valid driver’s license with an acceptable motor vehicle record (no more than three moving violations within three years)
  • Ability to pass and maintain a clean background check
  • Strong communication and interpersonal skills
  • Ability to follow company policies and adapt to changing work environments
  • Dependability and professionalism
  • Ability to handle physical demands such as standing, walking, and lifting up to 50 pounds
  • Flexible availability including nights, weekends, and holidays

Job Duties

  • Conduct vehicle damage inspections and document parking locations on claim tickets
  • Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
  • Follow all safety protocols to maintain personal and vehicle security
  • Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips
  • Keep valet areas clean, organized, and presentable always
  • Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
  • Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
  • Perform other tasks as needed to support the company’s operational goals, while remaining flexible and responsive to changing business needs
  • Attend required staff meetings and complete all assigned training modules on time

Job Criteria

Experience

Entry Level (1-2 years)


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